TNS-12541: TNS:no listener TNS-12560: TNS:protocol adapter error TNS-00511:...
Topic by Ujjwal Rana Hi, I have grid installed in my pc but the problem is LISTENER does not start automatically. I have to start listener manually and then only LISTENER get started. But before...
View ArticleHow to associate a contact with an Organization
Topic by Chun YuContentHi I am able to create a contact with basic information. However, how can I associate a contact with an Organization.I tried many different methods, no of them worked. The error...
View ArticlePorts to open for Connect Data Services
Topic by RadagastContentI need some help with others who have implemented a console application (.net) using Connect Data Services.It seems I have isolated my code failure in production to any call...
View ArticleRefno automatic linking (1 Comment)
Topic by Brad LearyContentWhen a refno is included in the text of a thread, it is automatically converted into a link to that incident. Is there any way that I can disable or escape that behavior? I'm...
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Error when creating a new incident with custom field value
Topic by Uma GuduruContentHi, Im trying to create a new incident , also at the same time trying to set the value of a custom field which is menu item, i get error message , i have uploaded the error...
View ArticleUsing php curl in Custom process (12 Comments)
Topic by Srilatha CKHi All,I have a requirement where once an incident is solved. I need to send the incident details to external third party system SOAP based webservice call.I was trying to use PHP...
View ArticleUpdate custom fields for Opportunity
Topic by Anusha BhujunContentHello All, I have to develop an application (ASP.NET) to update 3 custom fields as per user selection for Opportunity using SOAP webservices. These fields are all on the...
View ArticleBig data Integration
Topic by Heena KarirHi All,We have one requirement were we need to integrate Oracle Service Cloud with Big Data. Oracle provides Big Data Connector. But, is this connector available for Oracle Service...
View ArticleAdding Standard Text Response to Incident Thread (1 Comment)
Topic by Douglas BowmanContentI am trying to add a pre-created, standard text message to an Incident thread through RightNow Connect Web Services using C#. Is there any way to do this short of writing...
View ArticleXML envelope for account creation (3 Comments)
Topic by Benjamin DonkerslootContentHi !Can someone help us with some sample XML for creating a staff account?We currently have the following: We get the following answer:<soapenv:Envelope...
View ArticleUpdating a Custom Field that is a Menu data type in C#
Topic by David EgglestonContentI am new to RightNow CX. I am attempting to update a custom field that is a data type of menu. I took the sample code which updates a text custom field but it is giving...
View ArticleFetch Email Template in addin code
Topic by Vivek GoelContentHi, Is there any way to fetch email template in the addin code to be used.? Thanks,VivekVersionFeb 2014
View ArticleUpdate custom field in Contact WS (1 Comment)
Topic by Pavitra JayaramanHi All,I have created a custom field:Sync which is a dropdown :Yes,No,Synched, which will pull the contacts with values 'Yes'. After synchronizing them with external...
View ArticleIncident File Attachment Access in ConnectPHP (9 Comments)
Topic by Mitchell WelchContentHi All,I have been having some trouble accessing file attachments on incident object using the connectPHP API version 1.2 in the November '12 version of RN. Basically what...
View ArticleNeed help with ROQL for custom fields (3 Comments)
Topic by Anusha BhujunContentHi, I am using .NET (SOAP) to develop an application to update 3 opportunity custom fields, however I keep getting the error as 'Non existent column'. My version is Aug...
View ArticleSOAP API Answers results are different from RN custhelp results. (2 Comments)
Topic by Phil Paris1. The query a. We are using this query. "SELECT Answer FROM Answer LIMIT {0} OFFSET {1};"; b. Essentially, after a few loops, this queries all the Answers for the...
View ArticleGetChatUrl return 127.0.0.1 (1 Comment)
Topic by Derek BurdickContentGetChatUrlRequest for URLTypeEnum.UQ or ENDUSERalways returns: "https://127.0.0.1/Chat-WS/services/wschatuq/v0"Since 127.0.0.1 is my LOCALHOST, any further query for chat...
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Error when creating a new incident with custom field value (1 Comment)
Topic by Uma GuduruContentHi, Im trying to create a new incident , also at the same time trying to set the value of a custom field which is menu item, i get error message , i have uploaded the error...
View ArticleCannot set PrimaryContact of an opportunity (1 Comment)
Topic by Bishnu PaudelContenthi all,I am trying to create an opportunity under an existing contact. The code doesn't throw any error but the new opportunity doesn't have a contact associated with it....
View ArticleHow to add a phone number to a contact (1 Comment)
Topic by Chun YuIn webservice, how can I add a phone number to a contact? I tried to to use the following tags and got the error "PhoneType[1] not available".<n1:Phones>...
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