Topic by Pavitra Jayaraman
Hi All,
I have created a custom field:Sync which is a dropdown :Yes,No,Synched, which will pull the contacts with values 'Yes'. After synchronizing them with external application,the value has to be updated as 'Synched'.
Any one can tell if this can be done either using Rightnow Web services or ROQL query?
It would also be really helpful if anyone can provide a sample request for the smae
Thanks
Pavitra