Updating a Custom Field that is a Menu data type in C#

Content

I am new to RightNow CX. I am attempting to update a custom field that is a data type of menu. I took the sample code which updates a text custom field but it is giving me errors when I attempt to put a value into the Custom Field, I am assuming because it is a menu data type. The field is gender and has two defined values; "Female", "Male". I will include my code which is borrowed from sample code in CX document site. I have tried many of the datatypes on the DataTypeEnum.<NNNN> statement. I am programming in C#.

Error is: "Missing NamedIDValue for property contact_gender\nWhile processing GenericFields[0]: contact_gender\nWhile processing GenericField: c\nWhile processing GenericFields[0]: c\nWhile processing Contact->CustomFields(rng_v1_2::GenericObject)."

Any help clearing up how to set the value of a menu custom field would be greatly appreciated.

Thanks in advance.

Version

August 2014 SP2 Build 113

Code Block

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using System.IO;
using System.Data;

using ConsoleApplication2.ServiceReference1;
using System.ServiceModel;

namespace ConsoleApplication2
{
    class Program
    {
        private static RightNowSyncPortClient _client;
        static void Main(string[] args)
        {
            _client = new RightNowSyncPortClient();
            _client.ClientCredentials.UserName.UserName = "<USER NAME>";
            _client.ClientCredentials.UserName.Password = "<PASSWORD>";
            new Program().SetCustomField();
        }

        public void SetCustomField()
        {
            Contact contact = new Contact();
            ID contactID = new ID();
            contactID.id = 6500;
            contactID.idSpecified = true;
            contact.ID = contactID;

            //Clear out the custom field by setting the DataValue to null (not needed, as DataValue will be null by default, but here to ilustrate this scenario
            //This sample assumes a custom field named con_text with data type of string.
            GenericField customField = new GenericField();
            customField.name = "contact_gender";
            customField.dataType = DataTypeEnum.NAMED_ID_LIST;
            customField.dataTypeSpecified = true;
            customField.DataValue = createStringDataValue("Female");

            GenericObject customFieldsc = new GenericObject();
            customFieldsc.GenericFields = new GenericField[] { customField };
            customFieldsc.ObjectType = new RNObjectType() { TypeName = "ContactCustomFieldsc" };

            GenericField customFieldsPackage = new GenericField();
            customFieldsPackage.name = "c";
            customFieldsPackage.dataType = DataTypeEnum.OBJECT;
            customFieldsPackage.dataTypeSpecified = true;
            customFieldsPackage.DataValue = new DataValue();
            customFieldsPackage.DataValue.Items = new[] { customFieldsc };
            customFieldsPackage.DataValue.ItemsElementName = new[] { ItemsChoiceType.ObjectValue };

            contact.CustomFields = new GenericObject
            {
                GenericFields = new[] { customFieldsPackage },
                ObjectType = new RNObjectType { TypeName = "ContactCustomFields" }
            };

            ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
            clientInfoHeader.AppID = "Delete Custom Field Value";

            RNObject[] contactObjects = new RNObject[] { contact };
            UpdateProcessingOptions updateProcessingOptions = new UpdateProcessingOptions();
            _client.Update(clientInfoHeader, contactObjects, updateProcessingOptions);

            System.Console.WriteLine("Custom field value set");
        }

        private DataValue createStringDataValue(String val)
        {
            DataValue dv = new DataValue();
            dv.Items = new Object[] { val };
            dv.ItemsElementName = new ItemsChoiceType[] { ItemsChoiceType.StringValue };

            return dv;
        }
    }
  }

Updating a Custom Field that is a Menu data type in C#

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