Addin framework PrepareConnectSession method (1 Comment)
Topic by Diane KohnertContentHi,In the past we have used _globalContext.PrepareConnectSession(_client.ChannelFactory);to get the session based information associated with the end users...
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RightNowSyncPortClient exception when instantiating
Topic by Phillip MoonContentHi Guys,I'm currently building a .NET desktop add-in for the RightNow Connect application. I want to be able to query the data on a specific answer by using the answer ID...
View ArticleOracle Financials Online Training By Highly Experienced professionals
Topic by sunitlabs sunitlabsSunITlabs is the one of the best Online Training institute in the World. It is providing various courses like Oracle, SAP, Core JAVA, Selenium, Business Analyst, OBIEE etc....
View ArticleIntegration with Lotus Notes Client 8.5
Topic by Siddhant PahwaHi,I was contemplating on the integration capabilities of Oracle RightNow with Lotus Notes Client 8.5. If anyone has any experience or information about the same. Please...
View ArticleRegarding ININ - RightNow Integration
Topic by Suresh Kumar THi, Has anybody worked on ININ RightNow Integration? Does anybody aware of "DataConnectAPI" on the RNT Server Config? Does this setting be enabled on RNT Server for any CTI...
View ArticleError:-OrganisationFolder: Event Handler Content must support at least one...
Topic by Mohit BhatContentMy Requirement is :I want to create a new Organisation in rightnow using Process Designer concept.Please Help me.Code Block<?php /** * CPMObjectEventHandler:...
View ArticleCopy Incident Using Add-In
Topic by Shellie RobertsonContentHello! I am trying to get the current incident workspace record and copy the entire record into a new incident. Is there a method that does this? I pull the incident...
View ArticleC# ROQL, unable to null contact login
Topic by Adam DarbyshireContentHi All, I have encountered a strange problem, I want to be able to remove a login from a contact account but for some reason I'm unable, If I throw in contact.Login =...
View ArticleUnable to find ID with LookupName in NamedID query
Topic by Orthon JiangContentI have a customized table named SO_Lines which represents sales order lines, it has a field named "Items" which is a reference to table Items's column "ID". I'm using a...
View ArticlePTA with Aes 256 Encryption (4 Comments)
Topic by Yiannis EvaggeliouHello All, We are trying to set PTA with encryption aes256 for an interface we have.Currently we are receiving Error 5, which is "The p_userid string was passed in, but it...
View ArticlePublishing customer web services (extending Connect Web Services)
Topic by Ross CrockettContentHello,We are investigating the possibility of somehow publishing new web services on RightNow or adding new ones to the Connect Web Services interface. It doesn't seem to...
View ArticleWeb service user authentication.
Topic by Darsen PrasadContentWe are implementing web service integration from multiple external application to RightNow. For authenticating the web service we have created an account specifically for...
View ArticleConsume a webservice in rightnow (4 Comments)
Topic by Muthulakshmi MuthaiahContentHi All,How to consume a webservice in Oracle Rightnow ?Could you please guide me on this? ThanksVersionOracle Rightnow Cx Cloud Service August 2013
View ArticleGet CreationDate for the Account
Topic by Vivek GoelHi,I need to find list of all accounts created in last week but I am not able to find any creation date in the Accounts table. Please let me know how i can create a report in...
View ArticleJava API regarding Multiple Dynamic Filters and Drilldown Reports (2 Comments)
Topic by Pawan KumarContentHi All,I fetched the Report data from the RunAnalyticsReport method exposed in the wsdl using the ac_id. Now, I am stucked at applying multiple runtime filters(for single...
View ArticleRegarding ININ - RightNow Integration (1 Comment)
Topic by Suresh Kumar THi, Has anybody worked on ININ RightNow Integration? Does anybody aware of "DataConnectAPI" on the RNT Server Config? Does this setting be enabled on RNT Server for any CTI...
View ArticleUsing the SetThread Function (3 Comments)
Topic by Marv FerrerContentI'm not sure if I'm doing this properly but I have the javascript below to add a thread to an incident. However, I don't see it added to the message threads. We are currently...
View ArticleCustomer Portal: Download attachment through report (2 Comments)
Topic by Ciarán McGowanContentHi all, I have a report where users can view all their open Tickets etc through the customer portal but they have requested that they would like to be able to download...
View ArticleConnect PHP API.
Topic by Pramod KumarHi, I am new to php. i want to integrate the rightnow to ebs through php.I am having some information in Oracle RightNow, and Oracle EBS. I need to exchange the information between...
View ArticleExposing File Attachment URL (30 Comments)
Topic by Pathaksa TongpitakContentI'm trying to fetch the File Attachment URL of a Contact but it returns an empty value.However I do get a value when I fetch the ID.Am I missing something?Code...
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