Upload file into the temp folder
Topic by Manal Abou+NaderContentHello,I know that there is a widget to upload a file into the temp folder in order to be saved later as an attachment . But how to upload a file into the temp folder and...
View ArticleConnect to Power BI
Topic by Smitha ThomasIs there any direct way to connect Oracle Service Cloud to Microsoft Power BI other than API?
View ArticleREST APIs: PATCH hangs - What do you do? (5 Comments)
Topic by Mike WaldronI was wondering this, but I figured it out, so I thought I'd share. It's in the documentation, but it's not easy to find (search for "HTTP Tunneling"):In cases where the browser or...
View ArticleREST API PATCH method is not working (4 Comments)
Topic by Nishigandha JahagirdarContentHi Friends,I am using REST API for Oracle Service Cloud to create and update contacts/service requests. I am able to create contacts as well as service requests...
View ArticleError when downloading report (2 Comments)
Topic by MikeUsing C#/soap api"The server did not provide a meaningful reply; this might be caused by a contract mismatch, a premature session shutdown or an internal server error."Occurs when running...
View ArticleREST API & file_get_contents on Server Error (1 Comment)
Topic by Janusz JasinskiContentHi,I'm trying to use PHP's function file_get_contents to pull in REST API data but stumbling across the errors shown. Is there anyway around this using standard PHP?Tried...
View ArticleAdditional Auto response for incidences (2 Comments)
Topic by Prajna ParmitaHi All,I am new to Right now.I want that when my customer sends any additional mails on top of the auto-ackowledgement they receive on incidence creation they should get an...
View ArticleCustom Script - Long Time Execution (1 Comment)
Topic by moshContentHello,I have a custom script which fetch contact data from CSV file and generates contact records with customization. Rows in CSV file: 99500Script includes:...
View ArticleHow to call an External survey and give Customer contact details as parameter...
Topic by J SmithHi All,i would like to call external survey (Survey which hosted on external webpage) when chat disconnected and provide Chat ID, Customer Name, Email Address to that external page? we...
View ArticleGet drilldown data using connect php
Topic by Tony WilliamHi all, I created a custom script to get the data from a drilldown report using connect i am getting the data tables and not the drilldown datas can anybody tell me How can i get...
View ArticleSending Incident Attachments as URL in Email
Topic by Raviteja SureDear All,We have a requirement to send an Incident attachments as a URL in email(sent by using CPM) for the Agent. On the click of url they need to be able to download the...
View ArticleUsing Analytics Report Filters in REST API
Topic by Nishigandha JahagirdarContentHi All,I am executing an Analytics report using REST API with two filters: Contact ID and Category Hierarchy. I am providing the name and values for the filters...
View Articleis that possible to add 2 RN objects in one CPM script ?
Topic by Shwetha SravanthContentI would like to send an email to external contact on the basis of survey score, problem is, i don't get the list of all custom processes which i created so far, i assume...
View ArticleREST API for attaching a file to custom object - using JAVA
Topic by Lage AntonyContentHi guys,I am new to Java.I'm trying to use Java to create a custom object record and attach a file to it. i have given the code in the below section. I was able to create the...
View ArticleUpdate Soap payload tag is not supported dynamic values
Topic by jayarami reddyContentHi,The below rightnow update soap payload id tag is not supported dynamic values, <ID xmlns="urn:base.ws.rightnow.com/v1_2" id="588" />How to change above tag in xml...
View ArticleOracle APEX Report with Column Count Breakdown and Filtering
Topic by Tejaswini UContentLooking for some assistance with the following Oracle APEX v4.2.2 report and how to possibly go about doing it as it basically requires:overall employee count within all...
View ArticleUsing Chat API to create a REST Service
Topic by Sandro JavielContentHi, we are already consuming Chat through custhelp host. However, we have to create a new chat service based on rest api. Since RN seems not to have an API for such thing...
View ArticleIssue with file attachment creation via REST API in May 2015 vesrion (2...
Topic by Kiran RajendranContentHi,In May 2015 version, attachment creation into custom object is failing while creating them via REST API. Generated JAVA code to consume the REST API and we were able...
View ArticleCreate Object in One enviroment from another (3 Comments)
Topic by Michael LocurcioContentWe are looking into refreshing our onboarding process and want to be able to push a user account from our test/training enviorment into our production enviroment. We are...
View ArticleCPM: Send a mailing without specifying an incident or opportunity (3 Comments)
Topic by Ashley WilsonContentI want to send a mailing when a new record is created in a custom object. There are no incidents or opportunities associated with these; it's a one-off communication. How...
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