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Update Soap payload tag is not supported dynamic values

January 19, 2017, 9:28 pm

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Topic by jayarami reddy

Content

Hi,

The below rightnow update soap payload id tag is not supported dynamic values,

<ID xmlns="urn:base.ws.rightnow.com/v1_2" id="588" />

How to change above tag in xml format,

please help me this issue.

Code Block

<?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Header><ns7:ClientInfoHeader xmlns:ns7="urn:messages.ws.rightnow.com/v1_2" soapenv:mustUnderstand="0"><ns7:AppID>Test Create Contact</ns7:AppID></ns7:ClientInfoHeader><wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" mustUnderstand="1"><wsse:UsernameToken><wsse:Username>xxxxx</wsse:Username><wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">xxxxx</wsse:Password></wsse:UsernameToken></wsse:Security></soapenv:Header><soapenv:Body><ns7:Update xmlns:ns7="urn:messages.ws.rightnow.com/v1_2"><ns7:RNObjects xmlns:ns4="urn:objects.ws.rightnow.com/v1_2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns4:Incident"><ID xmlns="urn:base.ws.rightnow.com/v1_2" id="588" /><ns4:CustomFields xmlns:ns2="urn:generic.ws.rightnow.com/v1_2" xsi:type="ns2:GenericObject"><ns2:ObjectType><ns2:Namespace>IncidentCustomfields</ns2:Namespace><ns2:TypeName>IncidentCustomfields</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="OBJECT" name="c"><ns2:DataValue><ns2:ObjectValue xsi:type="ns2:GenericObject"><ns2:GenericFields dataType="STRING" name="messagethread"><ns2:DataValue><ns2:StringValue>test_jay_test_rightnow</ns2:StringValue></ns2:DataValue></ns2:GenericFields></ns2:ObjectValue></ns2:DataValue></ns2:GenericFields></ns4:CustomFields><ns4:StatusWithType /><ns4:Threads><ns4:ThreadList action="add"><ns4:Channel><ID xmlns="urn:base.ws.rightnow.com/v1_2" id="1" /></ns4:Channel><ns4:EntryType><ID xmlns="urn:base.ws.rightnow.com/v1_2" id="3" /></ns4:EntryType><ns4:Text>This is from Web Service</ns4:Text></ns4:ThreadList></ns4:Threads></ns7:RNObjects><ns7:ProcessingOptions><ns7:SuppressExternalEvents>false</ns7:SuppressExternalEvents><ns7:SuppressRules>false</ns7:SuppressRules></ns7:ProcessingOptions></ns7:Update></soapenv:Body></soapenv:Envelope>

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