Search Results don't match
Topic by Scott TragerContentHello,We currently use the API to search our KB. When pulling answers, the same results are not returned as when doing a search on the portal. We need these results to...
View ArticleCall to undefined functions (1 Comment)
Topic by Sasi Kiran AlladaContentHi All,I am getting below error when i use the session_start() and load_curlFatal error: Call to undefined function session_start() in...
View ArticleGet current object data in custom model process (CPM) (3 Comments)
Topic by JJContentPlease see code below - just fiddling with some random stuff at this point. I have the if/else statements. My question is how would I check the current value of let's say the product,...
View ArticleROQL queries on JDeveloper application
Topic by Bruno AunHi,I am trying to follow the instructions to create a SOA application to run ROQL queries.The resource is...
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CPM - Validation failed on create of a Incident (20 Comments)
Topic by JJContentPlease see image for the error and the code block for the code - any reason for this?Code Block<?php /** * CPMObjectEventHandler: MinimalIncidentHandler * Package: RN * Objects:...
View ArticleGetting all Incident Threads in one call via REST? (8 Comments)
Topic by Michel JilderdaContentHi all, we are building a separate webpage where we want to show incident details on an external webpage. While we have built this before using SOAP, we are using the...
View ArticleAuto Response after condition in CPM (9 Comments)
Topic by RDContentI have a requirement where I have to send an auto response to the customer and change the queue after checking the word count of the Email content the customer has written.In this...
View ArticleCan the business rule variable be set in a CPM? (5 Comments)
Topic by RDContentCan the business rule variable be set in a CPM?VersionNovember 16
View ArticleBulk Delete Using REST (3 Comments)
Topic by Umadevi GuduruHi, Did any try bulk delete using REST for Custom Objects. My query does not workhttps://your_site_interface/services/rest/connect/version/queryResults/?query=Delete from...
View ArticleObject Event Handler PHP Libraries (5 Comments)
Topic by Ross CrockettContentHello,I have a question regarding the PHP code available to Object Event Handlers. Is it possible to use custom libraries in the handler PHP code similar to how the...
View ArticleHow to add a service reference in VisualStudio after 1.4? (2 Comments)
Topic by Jason OwensContentI'm having issues getting a new C# project connected to the SOAP WebService.The developer documentation hasn't...
View ArticlerecordContext.RefreshWorkspace(); not working properly
Topic by Lage AntonyContentHi All,I have created a workspace ADDin on Incident workspace . The addin shows a textbox control on UI. When the user types an email address ,on lost focus of the textbox,...
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Issues migrating from 1.3 to 1.4 - Anyone else upgrade?
Topic by Jason OwensContentDoes anyone happen to have a list of changes from 1.3 to 1.4? The more I dig into this the more concerned i am about it breaking my addins.So far i've found:WSDL URL...
View ArticleREST API - analyticsReportResults return nested JSON format (9 Comments)
Topic by David WrightDoes anyone know if it is possible to change the format / nesting of the JSON as returned by the analyticsReportResults function of the REST api?Ideally we want something...
View ArticleROQL queries on JDeveloper application (1 Comment)
Topic by Bruno AunHi,I am trying to follow the instructions to create a SOA application to run ROQL queries.The resource is...
View ArticleCPM test failure: "Undefined variable: object" (13 Comments)
Topic by Walter KampContentSince version Aug 2017, we cannot upload simple CPMs that worked fine before. When we test the CPM, we get error "Undefined variable: object", and we're not able to deploy it...
View ArticleREST API > Updating a single contact with one API call (4 Comments)
Topic by Azam KhanIs it possible to update a contact with a single API call when using REST API? As, update will occur based on contact Id so do we need to perform following:Get all the contactsIterate...
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CPM - Validation failed on create of a Incident (22 Comments)
Topic by JJContentPlease see image for the error and the code block for the code - any reason for this?Code Block<?php /** * CPMObjectEventHandler: MinimalIncidentHandler * Package: RN * Objects:...
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Issue with connecting / using SOAP API
Topic by Ryan JamesContentI'm having an issue calling the SOAP API from a local c# application. I am able to add the web service reference and the wsdl gets loaded, however when I try to use the SOAP...
View ArticleInternal Error with simple Contact Query with Like
Topic by Mai Chi TrungContentHi,My queries have been working for the last few years until a few days ago. The query is a simple:- SELECT Contact FROM Contact WHERE Phones.Raw LIKE ''%abcd'' The result...
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