Clearing a custom Field or setting it to zero
Topic by Simon BourigaultI am currently working with Contact custom fields with SOAP (using the zeep library in Python)I'd like to update a custom field to the IntegerValue of 0. Unfortunately, this...
View ArticleDownload Cust Object File Attachment REST (2 Comments)
Topic by Steve FlynnI've found in the REST documentation how to download a file from a standard object, e.g.https://[site name]/services/rest/connect/v1.3/incident/[incident id]/fileAttachments/[file...
View ArticleChat API authentication SOAP request (3 Comments)
Topic by Chakravarthy ElchuriContentHi,If any one having sample SOAP request for Chat API authentication please post here.i am getting an error response...
View ArticleInvalid SAML Assertion while trying to call Rightnow Soap WS. Here is the...
Topic by Venkat TanneruContentWe are trying to integrate third party application to Service Cloud using SOAP over SSL. Third Party application will send Soap Request with SAML Assertion. The...
View ArticleScheduling in Real time (2 Comments)
Topic by Pramod Vasudeva MurthyContentHi Gurus,I have been developing a session - like a webinar or a podcast for students to attend. It is driven by custom objects at present.The problem I am facing...
View ArticleOAuth - Service cloud stucked while acquiring token using .net addins
Topic by VijayaContentHiOn button click I need to Acquire Access token and using that token. Have to make Rest APi calls.While acquiring the token itself the service cloud stucked and unable to perform...
View ArticleMenu Data Type (7 Comments)
Topic by miduI created a report so that we can retrieve two values from a product hierarchy. But the only options in the filter was to have a data type menu. I was wondering how would I be able to set...
View ArticleUsing Analytics Report Filters in REST API (9 Comments)
Topic by NishiContentHi All,I am executing an Analytics report using REST API with two filters: Contact ID and Category Hierarchy. I am providing the name and values for the filters and the report...
View ArticleProduct Filter in Report through Soap or Rest (3 Comments)
Topic by RDContentHi,I need to access a report through Soap or Rest.I need to pass a filter of multiple Products to the report. In the report, i am only able to create a product hierarchy filter.How to...
View ArticleREST API - Is it possible to fetch phones (phone number) for all contact? (1...
Topic by Manoj Kumar GovindarajanContentHi,Using REST API, I want to check whether phone number exists in Contact Object or notFor particular contact ID I can fetch phone number by using following REST...
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Issue with Retrieving Previous value. (1 Comment)
Topic by vijay kalidasanContentHi Team,We have a custom PHP that sends out a mail when severity of an incident is changed. When we try compiling the code , we are unable to retrieve the previous value...
View Articlefield reason on the incident screen (2 Comments)
Topic by Marcelo PeraltaI need to get the value of the field reason, example Low -> "internal use". Currently with a REST query I get CatId, but I do not see the text.How can I get it to the text?
View ArticlePower BI Integration on Angular
Topic by Amar BlHi,I have tried to integrate Power BI into my angular 1 app. I have used<powerbi-reportembed-url="selected.url"access-token="accessToken"id="selected.id"></powerbi-report>to...
View ArticleEdit native fields of Rightnow with Addin (1 Comment)
Topic by Marcelo PeraltaHello, my query is as follows. How can I edit the "Summary" field of the Opportunity screen with an Addin .NET. To modify custom fields, I have no problems: Example:...
View ArticleGetting all Incident Threads in one call via REST? (7 Comments)
Topic by Michel JilderdaContentHi all, we are building a separate webpage where we want to show incident details on an external webpage. While we have built this before using SOAP, we are using the...
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get the category id of an incident (2 Comments)
Topic by Marcelo PeraltaContentHello everyone. I need to get the id of the incident category. The route that I see is Incident -> Category -> linksHow do I get the id of the category or at least...
View ArticleCPM test failure: "Undefined variable: object" (8 Comments)
Topic by Walter KampContentSince version Aug 2017, we cannot upload simple CPMs that worked fine before. When we test the CPM, we get error "Undefined variable: object", and we're not able to deploy it...
View ArticleChat API authentication SOAP request (10 Comments)
Topic by Chakravarthy ElchuriContentHi,If any one having sample SOAP request for Chat API authentication please post here.i am getting an error response...
View ArticleRun a script after a data import wizard has finished (2 Comments)
Topic by JJHi,We have a data import wizard for a custom object. Runs fine.Separate from this, we have a widget which loops through each record and performs various things and then updates a field...
View ArticleRightNow FTP (2 Comments)
Topic by rajHi,We are trying to push data into RTN from a local FTP site at custom intervals any idea how this can be done ?..Appriciate any comments
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