create notification toaster from php (4 Comments)
Topic by MagivaHi Im wanting to be able to create a notification pop up toaster from php that all logged in users would see (or a group of users)Does anyone know how to create a notification entry ?...
View ArticleRightNow with Integration Cloud Service
Topic by Tseng Yu ViaconsultingContentI'm trying to connect the RightNow with the Sales Cloud but even after correctly configuring everything (connectors, integration, mapping, etc) It seems that the...
View Articlewrite to incident from custom script in analytics
Topic by MagivaHi Ive setup established comms in the custom script editor of analytics as follows require_once(get_cfg_var('doc_root')."/ConnectPHP/Connect_init.php"); initConnectAPI(); use...
View ArticleGetValuesForNamedID works intermittently
Topic by JaredContentThis is in an area of code which has worked for years. For a site that we're deploying now, most of the time GetValuesForNamedID does not work when it is used to pull a list of...
View ArticleCancelling out of an Add-in IWorkspaceComponent2 (6 Comments)
Topic by Brian HoulihanContentI am using a add-in of type IWorkspaceComponent2 for within an answer workspace.I put some of the code in the code block below.If I try to close out of the workspace using...
View Articlehow do i get an incident by id using c# desktop addins (2 Comments)
Topic by Magivadoes anyone know the easiest method to get a handle onto an incident i have a ribbon button on a workspace but i want to retrieve an specific incident by its ID, not the current...
View Articlefetching standard text using folder id and name
Topic by Senthil KrishContentAll,I am working on automatically sending Email out of incident status change. We have Standard Texts/Snips for various states of the incident for each language. Each of...
View Articlehow to invoke WSDL operation through SOAP UI (9 Comments)
Topic by Prabhat RanjanHi I am new for the RightNow WebService API for SOAPCan anybody help me how to invoke the operation through SOAP UI.When i try to invoke the "Create" operation through SOAP...
View ArticleRetrieve Tasks based on Incident Id using ROQL (2 Comments)
Topic by Mohana Gopal SelvamHi Gurus,I could not see the incident object in Tasks for querying the tasks based on Incident id. How to retrieve the list of tasks based on Incident id using...
View ArticleRunAnalytics in C#, PHP, .NET and XML
Topic by Pramod VContentDear RN Lovers,Recently I have got a bunch of requests/clarifications on method called "RunAnalytics" used across various platforms(Addins, PHP and CWSS).Sharing a code block...
View ArticleItemElementName not an attribute of BatchRequestItem (1 Comment)
Topic by Shiloh MadsenBeen working trying to do my first batch request and I'm running into all sorts of trouble. My most recent headache seems to be the following from the example:RNObject[]...
View ArticleHow to get the custom Yes/No field value using CPHP (22 Comments)
Topic by Mohana Gopal SelvamHi Gurus,We have created the custom Yes/No field in Incident object. We have to fetch the value in CPM. I have tried the following codes. But it returns null value for all...
View ArticleRemove email - Java & API SOAP (2 Comments)
Topic by Marcela RomeroContentHello friends, I want to know how I can delete an email to a Contact using API SOAP.I am using this code below, but this code doesn't work.Does anyone have an idea?Thanks...
View ArticlePHP Process Designer Create Custom Object (7 Comments)
Topic by Andrew WoosterContentI am trying to write a PHP script that will create a Custom Object when an Incident loads, I have reviewed all of the documentation but am still unable to get this to...
View ArticleHow to assign the incident number in opened Task workspace using asp.net (4...
Topic by Sriranjjani MuralidharanContentHi,I would like to assign the incident number in task workspace which need to be done through Addin[Asp.net code]. kindly let us know how to acheive this code as...
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Connecting to SalesCloud with an AddIn Button - Web Service (3 Comments)
Topic by Cristhian JuarezContentHi everyone, i want to create a contact with an addin button in an Oracle Sales Cloud but i've got an error JBO-27008: Attribute FormmatedWorkPhoneNumber in view object...
View ArticlePHP Curl Search API REST call (2 Comments)
Topic by Ashutosh GargHi,I am wondering if anyone can provide me any tutorial or link on how to use PHP and curl to consume search APIs. Normal scenarios has been covered but for these API's I have no...
View ArticleROQL query equivalent of a report (2 Comments)
Topic by Sujan BadrinarayanContentHi,Is there any way to get the equivalent ROQL query of a report. Thanks in advance SujanVersionRightnow Aug 2014
View ArticleREST APIs: PATCH hangs - What do you do? (1 Comment)
Topic by Mike WaldronI was wondering this, but I figured it out, so I thought I'd share. It's in the documentation, but it's not easy to find (search for "HTTP Tunneling"):In cases where the browser or...
View ArticleHow to perform self joins in ROQL? (1 Comment)
Topic by Sujan BadrinarayanContentHi All,Is it posible to perform self joins in ROQL queries? In my requirement I am trying to perform a self join on Incidents where master Incident column is equal to...
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