Unable to retrieve Incident assignedTo (specific Owner), only staffGroup
Topic by Regis LecoqContentHi All,My requirement is to retrieve the specific Owner of an Incident through the REST Connect API. The problem is when I send my Incident GET request, I can see in the...
View ArticleSend request to the QueryObjyects method of Connect Web Services for SOAP,but...
Topic by Akihisa OkudaI want to request to the QueryObjyects method of Connect Web Services for SOAP by using PHP. But「Fatal error: Uncaught SoapFault exception」 occurred. How can I do this ? Please...
View ArticleFatal Error when using smtpmail() (1 Comment)
Topic by Daniel TaylorContentHi,I'm trying to use the function smtpmail() but I get the following error: Fatal error: Call to undefined function smtpmail()Could someone please help me figure out where...
View ArticleServer Name to connect to Microsoft Power BI (2 Comments)
Topic by MikeAI have a developer who is trying to connect Oracle Service Cloud to Microsoft Power BI. He says he just needs the server name of their OSC instance. Any idea how could we obtain that?
View ArticleBatch/Chain Create->Get (13 Comments)
Topic by Mark BradleyContentIm trying to batch+chain a Create on Incident followed by a Get of the incident. Im able to run both the create and the get individually and they both work fine, so Im...
View ArticleRetrieving Analytics Report Results on REST
Topic by Christian Edensor ArbonWhen retrieving analytics report results using SOAP, it is possible using the API available on...
View ArticleCreate organization via SOAP. Address is disregarded (4 Comments)
Topic by Qing LiuHello Everyone,I am trying to use SOAP API to create an organization. It went fine, however, the data of address does not filled in. The custom fields of organization works fine....
View ArticleReportCommand AddIn Select All Data From Report (13 Comments)
Topic by Andrew WoosterContentI have implemented the ReportCommand AddIn but instead of only retrieving the data from the selected row, I need to retrieve all rows from the report. If I select all the...
View ArticleHow to get the custom Yes/No field value using CPHP (21 Comments)
Topic by Mohana Gopal SelvamHi Gurus,We have created the custom Yes/No field in Incident object. We have to fetch the value in CPM. I have tried the following codes. But it returns null value for all...
View ArticleROQL to get Home Phone number without a where clause (5 Comments)
Topic by Priya GopalHi All,Can you please help me to get a Home Phone number of a Contact using a ROQL Column mapping and without a where clause?Any help is much appreciated.Thanks,Priya
View ArticleCalling RightNow 's QueryCSV operation from Tibco? (1 Comment)
Topic by Trilok SharmaWe are trying to hit the QueryCSV operation, We are able to get the response with SOAP UI and DOT NET only after incorporating below security header : <wsse:Security...
View ArticleDeleting Published reports
Topic by RDContentHi,We have scheduled various reports to form a published report. Over the year published reports have accumulated and taking the file space.Is there any way to purge the published...
View ArticleCreate Contact with a SOAP (13 Comments)
Topic by Leonardo BarbosaHello all,I did a XML to create Contacts in RNThis is a example of my XML: <ns2:GenericFields dataType="OBJECT" name="c">...
View ArticlecurAdminUser - help with usage (9 Comments)
Topic by Chaitanya NadigContentI was having difficulty using curAdminUser() function. I'm not sure if it isn't returning the correct value or if I'm using it wrongly. Please give me the correct usage...
View ArticleAdd Child Custom Objects record to Contact in addin
Topic by Vivek GoelContentProblem Statement: I have two child custom objects named Address and Product related to Contact. Also, There is an external web service which pulls the Contact data including...
View ArticleCPM: Unable to update Organisation Custom Fields (1 Comment)
Topic by Srikanth YContentHi All,We are Feb 2016 version of Oracle Service Cloud, and have the below CPM code written which we would like to use to populate the data from one set of custom fields...
View ArticleBlock record save in Custom Process (1 Comment)
Topic by Mark BradleyIs there any way, inside a custom process script, to block/invalidate a record save and notify the user? Im trying to find a way to stop a record save based on a roll up of values...
View ArticleFreeboard with REST API (6 Comments)
Topic by Michael LocurcioDoes anyone have any experience using Freeboard with the Rest API. This could be a very powerful and economical way to build web dashboard outside of Oracle for use on...
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I am trying to use a custom process to update an incident’s interface ID...
Topic by Larry EdwardsCode Block<? /* * CPMObjectEventHandler: incident_create_handler * Package: RN * Objects: Incident * Actions: Create * Version: 1.3 * Description: Used for when incidents get...
View ArticleREST API introductory videos
Topic by Nancy StricklandFor those who're new to the REST API in Service Cloud, links to short (2-5 minute) introductory videos and code examples are posted...
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