Trying to use node.js application to get data from CWS using SOAP (2 Comments)
Topic by Douglas JordanContentTrying to use a node.js application with node-soap to retrieve data from the Service Cloud with SOAP. Want to do a "QueryObjects" call with a ROQL query string, but not...
View ArticleHosting Connect-PHP code inside custom scripts dir (7 Comments)
Topic by rsurujbhLinksysContentInstead of Customer Portal, is it possible to host and execute Connect for PHP code in the "custom scripts" directory (accessible inside CX for those with File Manager...
View ArticlePHP file encoding for french accents (1 Comment)
Topic by Harriet LakerHi,I have a script that currently encodes a csv file to UTF-8: // CONVERT ALL TO UTF-8 $file = "/tmp/contact_import/data/Contact_Data_".date("dmY").".csv";...
View ArticleAdding new values to custom Menu objects (5 Comments)
Topic by Chinh DoI have not been able to find anything in the forums or in documentation/sample code for this.How do I add new values to an existing custom menu object? Here's the flow:In Object...
View ArticleQuerying SLA Details (1 Comment)
Topic by Nayana HVHi,How can we retrieve the details of SLA instance using SOAP webservice? And also is there anyway to query the Response Requirements associated with the SLA?Thanks,Nayana HV
View ArticleUsing Assert in CPM Test Harness (3 Comments)
Topic by MarkContentHi, Can we use assert in the CPM test harness? I tried adding, but it is not showing up in the test output. Thanks!-MarkCode Block public static function validate( $action, $object...
View ArticleExceptions in CPM Not Showing up in Error/Info log (1 Comment)
Topic by MarkContentHi,I'm testing how the logging works for exceptions in CPM. I threw an exception as shown in the Connect API Developers Guide, but it does not show up in the Info Log. Any ideas...
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Connecting to SalesCloud with an AddIn Button - Web Service (2 Comments)
Topic by Cristhian JuarezContentHi everyone, i want to create a contact with an addin button in an Oracle Sales Cloud but i've got an error JBO-27008: Attribute FormmatedWorkPhoneNumber in view object...
View ArticleC# Knowledge Retrieve Internal Answers
Topic by Andrew WoosterContentIs it possible to use the Knowledge Foundation API to retrieve Answers marked as Internal?-Andrew W-VersionFebruary 2015
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Debugging Add-Ins with Visual Studio - Error: The dbname and launch...
Topic by Mattia caputoContentHi all,I am trying to debug an Add-In with Visual Studio, following the instructions on the documentation ("Debugging Add-Ins with Visual Studio" section) but when I launch...
View ArticleSending emails to Contact - for version Feb 2014 or less (6 Comments)
Topic by VIPContentHi All,I need to send an email on completion of form registration. I tried to do this using business rules but unfortunately my requirement deals with custom objects which cannot be...
View ArticleUnable to send (null) values to web service with int/decimal/double fields....
Topic by Nishi JahagirdarContentHi All,I am using an outbound service to send values to an EBS application from Service Cloud. My request consists of limited values and remaining fields will be null....
View ArticleOracle Cloud Adapter for Oracle RightNow Cloud Service VS Connect Webservice
Topic by ChaithuI am new to this oracle service cloud. I am going through the different documentations related to the oracle service cloud. I found these two "Oracle Cloud adapter" and...
View ArticleFreeboard with REST API
Topic by Michael LocurcioDoes anyone have any experience using Freeboard with the Rest API. This could be a very powerful and economical way to build web dashboard outside of Oracle for use on...
View ArticleCPM... obscure behaviour !! (10 Comments)
Topic by Heena KarirHi All,We have a CPM code written on Incident Create and Update. But as we are testing it, for few incidents the CPM runs fine but for some it does not get invoked. Has any one...
View ArticleRight Now SOAP WebService WSDL build problem
Topic by ChaithuI am trying to build my soap client using wsdltojava command. But i am getting connection timed out error. My wsdl URL looks like this:...
View ArticleUsing Assert in CPM Test Harness (4 Comments)
Topic by MarkContentHi, Can we use assert in the CPM test harness? I tried adding, but it is not showing up in the test output. Thanks!-MarkCode Block public static function validate( $action, $object...
View ArticleError "operation not found" while calling method "RequestChat" from a third...
Topic by Shubha ShuklaContentHiI m facing issue while integrating chat using "The Chat Consumer Interface API".I am trying to build a third party app (in .net C#) for integrating RightNow chat. I...
View ArticleRightNow integration with external third party system (6 Comments)
Topic by Ravindhar NHi All,I have a requirement where once an incident is created in RightNow ,I need to send the incident details to external third party system.Is the above requirement is feasible if...
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