CPM: Unable to update Organisation Custom Fields (1 Comment)

Content

Hi All,

We are Feb 2016 version of Oracle Service Cloud, and have the below CPM code written which we would like to use to populate the data from one set of custom fields (Office Address) to another set of custom fields (Shipping Address).

But we are unable to achieve the expected result.

Your help would be appreciated.

Regards

Srikanth

Version

Feb 2016

Code Block

<?php

/**
 * CPMObjectEventHandler: OrgHandler
 * Package: OracleServiceCloud
 * Objects: Organization
 * Actions: Create, Update
 * Version: 1.2
 */
use \RightNow\Connect\v1_2 as RNCPHP;
use \RightNow\CPM\v1 as RNCPM;

class OrgHandler implements RNCPM\ObjectEventHandler
{
      /**
      * Apply CPM logic to object.
      * @param int $runMode
      * @param int $action
      * @param object $organization
      * @param int $cycle
      */
    public static function apply($runMode, $action, $Obj, $cycle)
    {
        if ($cycle !== 0) return;
        if (RNCPM\ActionUpdate == $action || RNCPM\ActionCreate == $action)
        {
            $Org_id = $Obj->ID;
            $Org = RNCPHP\Organization::fetch($Org_id);
            if($Org->CustomFields->c->shipping_addr_same_as_office == 1)
            {
                try
                {
                    $md = $Org::getMetadata();
                    $cf_type_name = $md->CustomFields->type_name;
                    $md2 = $cf_type_name::getMetadata();
                    $Org->CustomFields->c = new $md2->c->type_name;
                    $Org->CustomFields->c->shipping_address_street = $Org->CustomFields->office_address_street;
                    $Org->CustomFields->c->shipping_address_city = $Org->CustomFields->office_address_city;
                    $Org->CustomFields->c->shipping_address_state = $Org->CustomFields->office_address_state;
                    $Org->CustomFields->c->shipping_address_postcode= $Org->CustomFields->office_address_postcode;
                    $Org->CustomFields->c->shipping_address_country->LookupName = $Org->CustomFields->c->office_address_country->LookupName;

                }
                catch (Exception $err )
                {
                    echo $err->getMessage();
                }
                $Org->save(RNCPHP\RNObject::SuppressAll);
            }
        }
    }

}

/**
 * CPM test harness
 */
class OrgHandler_TestHarness implements RNCPM\ObjectEventHandler_TestHarness
{

    static $OrgOneId = null;

    /**
     * Set up test cases.
     */
    public static function setup()
    {
        // First test
        $OrgOne =  new RNCPHP\Organization;
        $OrgOne->Name = "Test Organisation";
        $OrgOne->CustomFields->c->office_address_street = "Test Office Street";
        /*$OrgID = RNCPHP\Organization::fetch(1);
        $Office_Street = $OrgID->CustomFields->office_address_street;
        $OrgOne->CustomFields->c->shipping_address_street = $Office_Street;*/
        $OrgOne->save(RNCPHP\RNObject::SuppressAll);
        static::$OrgOneId = $OrgOne;
        return;
    }

    /**
     * Return the object that we want to test with. You could also return 
     * an array of objects to test more than one variation of an object.
     * @param int $action
     * @param class $object_type
     * @return object | array
     */
    public static function fetchObject($action, $object_type)
    {
       return(static::$OrgOneId);
    }

    /**
     * Validate test cases
     * @param int $action
     * @param object $organization
     * @return bool
     */
    public static function validate($action, $Org)
    {
        if (RNCPM\ActionUpdate == $action)
        {
            if (assert($Org->Name == "Test Organisation"))
            {
                echo "Update test passed\n";
                echo $Org->Name."\n";
                echo $Org->CustomFields->c->office_address_street."\n";
                echo $Org->CustomFields->c->shipping_address_street."\n";
                return true;
            }
            else
            {
                echo "Update test FAILED\n";
            }
        }
        elseif (RNCPM\ActionCreate == $action)
        {
            if (assert($Org->Name == "Test Organisation"))
            {
                echo "Create test passed\n";
                echo $Org->Name."\n";
                echo $Org->CustomFields->c->office_address_street."\n";
                echo $Org->CustomFields->c->shipping_address_street."\n";
                return true;
            }
            else
            {
                echo "Create test FAILED\n";
            }
        }
        else
        {
            echo "Invalid action";
        }
        return false;
    }

    /**
     * Destroy every object created by this test. Not necessary since in 
     * test mode and nothing is committed, but good practice if only to
     * document the side effects of this test.
     */
    public static function cleanup()
    {
       static::$OrgOneId->destroy().
        static::$OrgOneId = NULL;
        return;
    }

}

?>

File

OrgHanlder_WorkingCode.php(4KB)

CPM: Unable to update Organisation Custom Fields (1 Comment)

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