RightNow JDBC/ODBC datasource (5 Comments)
Topic by Robert NorthHello,Does anybody know if Rightnow has a JDBC/ODBC datasource? Or is access to the data all done through web services?Thanks
View ArticleBrowser Control Addin - fire button click (2 Comments)
Topic by Priya GopalHow to trigger a button click event in a web page through Addin Browser Control.
View ArticleBug in Setting Custom Attributes via Workspace Addin? (1 Comment)
Topic by Bastiaan van der KooijWhen trying to set a custom attribute on the Organisation workspace using an Addin, some strange behaviour occurs. The Attribute I am trying to set is an integer...
View ArticleHow can I get/fetch the current row record using PHP API that will be used to...
Topic by Nancy SinhaHello Everyone,How can I get/fetch the current row record using PHP API that will be used to pass few values in a browser control?I have a custom object workspace that has a browser...
View ArticleCreate new contact with custom field (1 Comment)
Topic by Uma GuduruHi,Im trying to create new contact and also wanted to add value to a contact custom fieldI have a custom field called student_id for contactim able to add a new contact, but cannot...
View ArticleChange picklist field values with import CSV
Topic by Marcos VastoContentHi everyone,Does anyone know how I can import CSV doc for changing and inserting values in a picklist field?RegardsVersioncloud service may 2014 sp2
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Error in Custom Process (1 Comment)
Topic by Nancy SinhaContentHi All,On a custom object, I am trying to generate the reference number. But when I try to add the event GenerateReference, I get the error.An item with the same key has...
View ArticleUpdate user_trans table using CustomScript (2 Comments)
Topic by Uma GuduruHi, Im trying to update the user_trans table , to put in an end_dttm as current system date.see the code below that i have used. whats the command for system date, that i have to use...
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Can't save an account created through script, when the console is open
Topic by Amala VijayanContentI have created a custom script to create Account through a form as well as through uploading csv file.I am getting an error message while going through these steps:...
View ArticleHow to create a contact when an account is created?
Topic by Amala VijayanHai All,I have a custom script to create Account through a form as well as through uploading csv file.I want to create a contact when an account is created. I tried to do this...
View ArticleCPM Issues on custom scripts and Connect Web Services for SOAP and .NET C# (4...
Topic by Sarath PHi All, I am new to CPM in RightNow. I created an external event which creates an incident on contact creation. After deploying the same, the incidents are getting created for the...
View ArticleLooking for a solution to "White Listing" (1 Comment)
Topic by Don PennellContentHi folks,I need to know how do I go about having the Hidden Config setting: SEC_PROVISIONAL_ADDTL_PHP_WRAPPER_USAGE made permanent rather than having to have someone update...
View ArticleHow can i found deleted incidents log or trash in rightnow oracle?
Topic by Renish AnkolaHello All,Please guide us for how we can find trash or (deleted incidents/deleted contacts log) in rightnow oracle.Thanks in Advance.Renish
View ArticleEnable/disable ribbon button (1 Comment)
Topic by Phillip MoonContentHi Guys,I have successfully made a custom global ribbon with a couple of groups and buttons within them. I am trying to dynamically enable and disable certain buttons based...
View ArticleUsing Marketing mail with new Mail API
Topic by Bastiaan van der KooijHello,exited about the new Mail API, to finally allow for sending to multiple contacts and cc, bcc. However when browsing through the documentation, it seems there is now...
View ArticleMoving from .Net to XML (1 Comment)
Topic by Heena KarirHi All,I have written a .Net code where I am checking the existance of a contact and its association to a particular organization using roql. If association is correct then I am...
View ArticleBug in Setting Custom Attributes via Workspace Addin? (5 Comments)
Topic by Bastiaan van der KooijWhen trying to set a custom attribute on the Organisation workspace using an Addin, some strange behaviour occurs. The Attribute I am trying to set is an integer...
View ArticleHow to refresh custom controls (custom WorkspaceAddIn component)
Topic by Jose Antonio De La RosaContentHello, I have a WorkspaceAddIn with a custom panel and image, label and textbox inside the panel. I am trying emulate an original control which allow to find a...
View ArticleSOAP API access denied issue (3 Comments)
Topic by jamie23aksContentHi, I;m having a challenge connecting with the SOAP API. My account is full admin with both session and account authentication checked. When trying to connect we are getting...
View ArticleUsing a Valid URL in cURL Function
Topic by Gurpreet SinghContentHello,Am trying to Develop a connection between an External website and the RightNow tables using cURL.So My basic idea is to establish a connection between both the...
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