putting contacts on a list from an external source (1 Comment)
Topic by Mark FowkesContentHi,We are trying to find a way of placing 100's of contacts that are in our external database, into a contact list at a point in time.We want a user to be able to pick a list...
View ArticleSet contact.OrgId using Desktop Integration (7 Comments)
Topic by Marv FerrerContentI'm trying to update a contact's organization if it's null using desktop integration. I have tried several approaches but I can't seem to update the org field. I checked the...
View ArticleUnable to change PrimaryContact of Opportunity through Connect PHP (7 Comments)
Topic by Gursimran Singh SainiContentHiWe are using Connect PHP v1.2 and trying to change the PrimaryContact of an Opportunity. But we are unable to do so. The Connect PHP API documentation clearly...
View ArticleLDAP integration with Account synchronization (1 Comment)
Topic by MagdaHelloCould you provide me any information about How can I Integrate the Agent (Console) login with LDAP "Active Directory" also with performing Account synchronization? Is there any...
View ArticleRightNow Soap API using JaxB - "FAILS" (1 Comment)
Topic by Yashodhar NarvaneniContent We are using Maven JaxB plugin to Create Object classes from the WSDL right now provides. Then we create a request for "QueryObjects" to get a Contact By ID. We are...
View ArticleRightnow Integration With Responsys (2 Comments)
Topic by Komal MutrejaContentHI Friends ,I have one requirement to Integrate Rightnow with Responsys . Now i am thinking to write CPM to call Responsys from Rightnow . Please assist is that possible ,...
View ArticleHow to read ID from a Contact Workspace? (1 Comment)
Topic by Pramod VContentHi People,I have requirement to Change a report based on drop down value on a Workspace. For this I am using Custom Script in a report.I need to read Contact ID in a custom...
View ArticleFields for Connect Desktop Integration (JavaScript API) (3 Comments)
Topic by Justin LewandowskiContentHello, I reviewed the Connect Desktop Integration (JavaScript API) docs and found, nothing about field labels for this API. Where can I find a list of all the field...
View ArticleCustom Script for Port Scanning (1 Comment)
Topic by Rajan DavisContentI was wondering how I could create a custom script to scan ports based on an IP Address and port values entered into an incident. I have included a PHP Code block that...
View ArticleAnswer Multi Edit workspace Addin - CustomFields
Topic by Priya GopalHi All,I want to get the Custom fields in Answer Multi Edit Workspace through Addin. I want to update the CustomField value through Addin in Multi Edit workspace. The...
View ArticleChat Workspace Custom AddIn
Topic by Priya GopalHi All,Is it possible to trigger an event to update or do some processing of the Incident data related to the chat in chat workspace? Thanks,Priya
View ArticleHow to read Menu Custom Field values from Javascript API? (1 Comment)
Topic by Pramod VContentHi All,I have tried reading Menu type Custom Field values. But I am getting an undefined error. I am using following code block:VersionNov 2014Code Block<script...
View ArticleDeleted records (2 Comments)
Topic by venkata ballaHello, Is there any way to find out the deleted records from the custom object, please advise.Thanks
View ArticleRunAnalyticsReport and PHP scripts (2 Comments)
Topic by Jerry FuerstenbergWe've a need to query the Transactions table. This table is not visible via the API, as a result we're having to call it using a report. So we're using RunAnalyticsReport....
View Articleinc2contacts deletes? (2 Comments)
Topic by Jerry FuerstenbergI'm not sure if this is the right forum to put this or not, it doesn't seem to fit any of the catgories in any of the forums.We're trying to report on the inc2contacts with...
View ArticleDisable/Enable two global ribbons based on the value
Topic by Mohana Gopal SelvamSir/Madam,We have two buttons in a global ribbon.Once the current button is clicked, our requirement is to disable current button and enable another button.In the code, we...
View ArticleReminder: ODBC Export removal in November 2015
Topic by Vikram KaledhonkarOracle Service Cloud team would like to remind everyone that the ODBC Export functionality has been deprecated since December 2011...
View ArticleSetting button caption on click of the same button in global ribbon addin
Topic by Mohana Gopal SelvamSir/Madam,How do I change the caption of the button once it is clicked for Global ribbon addin?Since it is urgent I am expecting reply from you soon.Regards,Kumaran
View ArticleSOAP: "internal error" when updating Incidents (8 Comments)
Topic by Nils GotzheinContentHello.We are using the November 2011 Version of rightnow. Using the SOAP Web API we wan't to move Incidents between contacts. Recently our code (which used to work earlyer)...
View ArticleClik here to view.
Cyberduck upload fails (6 Comments)
Topic by Renish AnkolaContentHello All,We have getting error "Moved Temporarily" whenever we upload files using Cyberduck.Its version is 4.5.2.Can anyone guide us how we solved out this error?I...
View Article