RightNow JDBC/ODBC datasource
Topic by Robert NorthHello,Does anybody know if Rightnow has a JDBC/ODBC datasource? Or is access to the data all done through web services?Thanks
View ArticleRightNow Document generation
Topic by Robert NorthHello,Does anybody have any suggestions for how bulk document generation could be achieved through RightNow?Thanks
View ArticleCustom Process - PHP script - custom fields & obj->prev
Topic by Mark BradleyHi all,I have a custom process script in while I am attempting to catch a change to a custom field on the Contact object. I extract the field value and the previous field value...
View ArticleHow to use custom configs in PHP (Config::getConfig no more supported) (6...
Topic by skonealoneContentHi,We are using "May 2013 release" frame work and the "Config::getConfig" function failed to get CUSTOM CONFIG values. When we contacted RNOW support team they stopped...
View ArticleTrigger Email on assigning of Task (1 Comment)
Topic by Vivek GoelContentI need to trigger a mail to the person to whom task is assigned and also on some other dl as soon as task is assigned .Please help to achieve this...
View ArticleRightNow Integration with Fusion CRM sales cloud
Topic by Sreenivasa RaoContentHi Members.. We are planning to integrate RightNow and Fusion. As per RightNow May 2012 Release notes, I got the below ingormation. RightNow CX can now be integrated with...
View ArticleCannot save/update: Contact: null while performing update on contact (1 Comment)
Topic by albert huaHi there,My SOAP WS is returning the following error:RN Integration RequestErrorFault: "Cannot save/update: Contact(ID=171419): (null) While performing update on Contact"I have...
View ArticleCreation of a contact in production works, but still returns and exception (3...
Topic by Chris OdomContentHi all!I am using the sample .NET code in section Step 4: Execute the Client Application of...
View ArticleHandle Expand/Collapse in Navigation Section using c# Code.
Topic by Ganesh RajuHi,I have created AddIn Control using INavigationSection2, which is visible in Navigation Section. And I am able to Expand and collapse it manually. Everything is working Fine.I...
View ArticleROQL Object Query WITHOUT Template (3 Comments)
Topic by Steve FlynnIn the Connect documentation for QueryResultsData[] it states:"If no object template is supplied for a particular object type, the default is used. The default template does not...
View ArticleCustom fields using RNT connect (6 Comments)
Topic by PaksWe are trying to update say, for example contact custom fields using rightnow connect.Do we need to keep track of custom field IDs, data types just as with the XML APIs.Has there been any...
View ArticleHow to add Contact Email Address type using Connect SOAP web services API....
Topic by Alejandro CabrerizoContentFirst of all i want to apologize for my bad English, if someone doesn't understand and wants to help please tell me what to correct in my post. I've been working with...
View ArticleSOAP Contact Update - Need to delete a Value (ContactOwner/SalesAccount) (14...
Topic by Christian Klokkers Hi,we're trying to delete the ContactOwner - which is, as far as i know, related to the SalesAccount.I set the SalesAccount - Datavalue to null but after submitting the...
View ArticlePopulate Incident Custom fields when creating Incidents using GenericObject...
Topic by Pathaksa TongpitakIs it possible to populate Incident Custom Fields when creating Incidents using GenericObject? Regards,Pathaksa Tongpitak
View ArticleQuery Object and Connect PHP (1 Comment)
Topic by Yogesh J SHi,Currently I am working with a custom script, in which I am not able to get proper responses from both Query Object and Connect PHP . When i try to use query object it shows an...
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Add-in button : Open incident "Forward" form (1 Comment)
Topic by Iker GarciaContentHello.We need to fill the “To” field in the incident “Forward” form during the opening, but the standard features don't allow this.We think that the solution is to open the...
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Table Mate
Topic by Table MateContentBuy today home decor product on affordable cost. Table Mate is one of the best home decor product in the world, which is used for serving table, playing board game, outdoor...
View ArticleThe content type text/html; charset=UTF-8 of the response message does not...
Topic by Jerod KruskaWhen performing an ROQL .QueryObjects request, I am getting the following error returned to me from the API. The content type text/html; charset=UTF-8 of the response message does...
View Articlehow to get values from Incident, including filter (1 Comment)
Topic by Shai HangelContentHello, I'm trying to get values from Incident table, but with limitation (using "Where.." condition / "LIMIT..') and I'm getting this error: code: try {...
View ArticleQueryObjects internal server error () (7 Comments)
Topic by Salvatore Hello, I'm trying to dump the list of ServiceProduct objects for all service products in the RightNow CX platform with SELECT ServiceProduct FROM ServiceProduct (as shown in the...
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