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Creation of a contact in production works, but still returns and exception (3 Comments)

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Topic by Chris Odom

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Hi all!

I am using the sample .NET code in section Step 4: Execute the Client Application of http://community.rightnow.com/developer/fileexchange/Connect_Web_Services_for_SOAP_August_2011/Default.htm.

I am using a service instead of web service to consume the RightNow CONNECT service. I noticed if I consumed it as a web service then it is missing a reference to the RightNowSyncPortClient class.

 

This works perfectly against our development RightNow instance. Against our production environment it creates the contact, but still returns the following exception.

_______________________________________________________________________________________________________________

The content type text/html; charset=ISO-8859-1 of the response message does not match the content type of the binding (text/xml; charset=utf-8). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 389 bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN""http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <title>There is a an error with your request</title>
    <meta http-equiv="content-type" content="text/html; charset=utf-8" />
</head>

<body>
  <p>There has been an error with your request.</p>
</body>
</html>

'.

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I confirmed with our RN admin that the settings and permissions in production are correct.

Any ideas?

Thanks!

Chris

 

Version

RightNow CX May 2011

Code Block


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