Unable to update Customer Address containing a NamedID element. (1 Comment)
Topic by Farhad PagdiwalaContentWe are having issue while updating CustomerAddress object, which is a custom object.The web service is returning the below error.SOAP fault from Item:...
View ArticleCreate operation giving error org.apache.cxf.binding.soap.SoapFault: Data...
Topic by Satheesh KumarContentHi AllI am very new to Rightnow am trying to create a record but getting the error org.apache.cxf.binding.soap.SoapFault: Data element in the Message is NULL My soap...
View ArticleSecurely accessing RightNow Rest API (1 Comment)
Topic by Xeba XebaHi,I am going through the right now rest api's listed here: https://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/rest-endpoints.htmlI suppose all the API's are secure (and it...
View ArticleIntegration with Microsoft Power BI (4 Comments)
Topic by Rakesh DasI need to integrate OSvC with Microsoft power BI so we can push rightnow analytics reports to the BI. Is it possible and what are ways to integrate with BI ?
View ArticleClik here to view.
ROQL and Interface Timezone Offset (2 Comments)
Topic by DevContentCan anybody help me understand why the following query is returning results offset to interface timezone? Isn't ROQL using UTC?VersionMay 2016Code BlockUSE OPERATIONAL; SELECT...
View ArticleConnect to Power BI (2 Comments)
Topic by Smitha ThomasIs there any direct way to connect Oracle Service Cloud to Microsoft Power BI other than API?
View ArticleDestroy custom object not working through SOAP UI
Topic by Ajaya AbburiContentWe would like to delete records from our custom objects. I am testing through SOAP UI and it's giving error message as below. When i change object name to standard object,...
View ArticleREST API analyticsReportResults - Required Filters not working
Topic by Aparajit MalliContentHi, I created an Analytics Report based on Contact (copy of OOTB report - Contact Quick Search). I made a filter "Last Name" required for search. The idea is to have an...
View ArticleROQL Retrieve Contact IDs with 0 Incidents Assigned (1 Comment)
Topic by Andrew WoosterContentI need to use a ROQL query to retrieve a list of Contact IDs where the Contact has 0 Incidents assigned. I tried doing this with a report but it appears it is excluding...
View ArticleREST EventSubscriptions Documentation/Debugging (3 Comments)
Topic by Douglas CahillContentHas anyone successfully implemented the eventSubscriptions (http://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/api-eventSubscriptions.html) offered in the REST...
View ArticleGet the List of Updated CustomScripts
Topic by Venkat TanneruContentHi All,Is there any way (ROQL/Report) by which we can get the list of Custom Scripts ,Objects that are updated in specific Date range. RegardsVersionV1.3
View ArticleFound out-of-order or unrecognized node while parsing node of type...
Topic by Farhad PagdiwalaContentHello All Gurus: I need some help here. I'm facing this unique issue where I'm unable to create a customer address (Custom Object) when a NAMED_ID field is...
View ArticleImport legacy data to SAP CRM 7.0 (2 Comments)
Topic by Sandeep KommineniHello I would like some advice, links, etc on importing legacy data from an external system to SAP CRM 7.0 We are currently using a different SQL based CRM system and are...
View ArticleIncrease Solved count value using API call (4 Comments)
Topic by vijay kalidasanContentHi Team,Each record in Answer object has solved_count score . The solved count score increases when an answer is accessed by the customer in CP.Here we are not using...
View ArticleExport Data to Flat File & FTP/Import Flat File from FTP
Topic by Aparajit MalliContentHi, REQUIREMENT 1 - Export Contact/Asset data to flat file (Request.txt - fixed width) and put it in a folder in FTP site, on a daily basis.REQUIREMENT 2 - Also, on a...
View ArticlePopulate Product / Category trees with external application information
Topic by Mariona BlasiContentHi, currently a client is using a tool to record some products. The products already have tree fields containing the equivalent in Service Cloud to Products and Categories....
View Articleerror: too many source tables in query error (3 Comments)
Topic by Prasad MokkapatiHi,i am trying to get products and categories in a single query. i was performing below query but always getting error "too many source tables in query" please help.select...
View ArticleSending mail using custom PHP (1 Comment)
Topic by vijay kalidasanContentHi Team, I want to send mail when an incident severity is changed . Mail is getting sent only when the body is simple but when i include incident information in the body...
View ArticleCustom Object Process Model (1 Comment)
Topic by RDContentHi,Does anybody have a sample of a process designer created for a custom Object.I have created one and written the following lines at the start but it giving error 'Event Handler...
View ArticleUse of API Sendmailing (1 Comment)
Topic by Marcelo PeraltaHI,We are using the API Sendingmail and we need send the email to another receiver in copy (CC). Is it possible?Reading the documentation I just can see three...
View Article