Topic by Farhad Pagdiwala
Content
We are having issue while updating CustomerAddress object, which is a custom object.
The web service is returning the below error.
SOAP fault from Item: RightNowSyncService|urn:wsdl.ws.rightnow.com/v1_3 failed
Found out-of-order or unrecognized node while parsing node of type DataValue|urn:generic.ws.rightnow.com/v1_3
NULL value is set to a non-nillable element GenericFields of object GenericObject
Failed in setting value for element GenericFields array position 0 of object GenericObject
NULL value is set to a non-nillable element RNObjects of object UpdateMsg
Failed in setting value for element RNObjects array position 0 of object UpdateMsg
NULL value is set to a non-nillable element Update of object Update
NULL returned from the Update deserializer due to missing or invalid XML
This object contains a NamedID type field called Purpose, which stores a value 1 = Bill_To or 2 = Ship_To based on Menu Option.
Can anyone please guide me as to how the XML payload should be designed so that it can update the NAMED_ID object element.