Topic by Ryan McCullough
The RightNow Connect Data Integration libraries are version specific. You cannot use version 8.1 of the API against an 8.2 site.
The best way to acquire the RightNow Connct Data Integration libraries that are the correct version for your site is to download them from your site. In the following examples, replace "server" with the server name of your site:
- http://server/rnt/rnw/connect/RightNowConnect-DotNet.zip
- http://server/rnt/rnw/connect/RightNowConnect-Java.zip
- http://server/rnt/rnw/connect/RightNowConnect-C++Win32.zip
- http://server/rnt/rnw/connect/RightNowConnect-C++linux.tar.gz
An alternative method is to login with an account which has RightNow Connect permissions in the profile and download the connect libraries from the Links\RightNow Connect menu.