Unhandled application exception while exiting RightNow (4 Comments)

Topic by Jared

I'm getting this error while shutting down RightNow with an AddIn installed:

"Unhandled application exception - please contact your administrator"

I have tried turning on logging using this method (.NET):

http://communities.rightnow.com/posts/f273d740c4

But I cannot find the interface_log.txt file described here.

I have checked all logs within Site Configuration/Logs, and nothing appears there.

I set a breakpoint on the IEventLogout Notify() method, and the error is occurring _after_ this method concludes, when all objects have been disposed, so I do not know what is causing this.

I cannot find where the AddIn logging is stored.

How can I trace this error?