Topic by Alex Adamovich
I am building a workspace add-in in C# using the add-in framework. I need to save an incident that I modify from inside my code without clicking on Save or Save&Close buttons. The only way I could find so far is to use a site WSDL to create a WebService and then use a RSQL command to update an incident. It looks not a very elegant solution to me at all. Is there any better way to save an open incident programmatially from inside the code?