Topic by Vincent McCarthy
Hi All,
Sorry to bother you all with this and hopefully I'll find it in the docs soon but I'm looking for a way to get all of the messages (emails/comments between an agent and customer etc) associated with an incident in an add-in.
I imagined it would be in the IIncident workspace Record but I seem to be missing it.
var currentIncident = (IIncident)_recordContext.GetWorkspaceRecord(WorkspaceRecordType.Incident);
Sorry if this is something obvious that I'm missing
Cheers
Vince
