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SOAP XML for custom fields

February 2, 2016, 10:54 pm

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Topic by jaya lakshmi

Content

Hi all,

I'm trying to create custom fields through batching in SOAP API. But I'm not able to update it please let me if I have missed anything on this. It would be a great help.

Version

Connect Web Service

Code Block

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v1="urn:messages.ws.rightnow.com/v1_3" xmlns:v11="urn:base.ws.rightnow.com/v1_3" xmlns:v12="urn:generic.ws.rightnow.com/v1_3"><soapenv:Header><v1:ClientInfoHeader><v1:AppID>test</v1:AppID></v1:ClientInfoHeader><wsse:Security soapenv:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"><wsse:UsernameToken wsu:Id="UsernameToken-4" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"><wsse:Username>***</wsse:Username><wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">***</wsse:Password></wsse:UsernameToken></wsse:Security></soapenv:Header><soapenv:Body><ns7:Batch xmlns:ns7="urn:messages.ws.rightnow.com/v1_3"><ns7:BatchRequestItem><ns7:CreateMsg><ns7:RNObjects xmlns:ns2="urn:generic.ws.rightnow.com/v1_3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:GenericObject"><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainSourceID" id="0" variableName="NewOrganization" /><ns2:ObjectType><ns2:TypeName>Organization</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="STRING" name="Login"><ns2:DataValue xsi:nil="1" /></ns2:GenericFields><ns2:GenericFields dataType="STRING" name="Name"><ns2:DataValue><ns2:StringValue>Name</ns2:StringValue></ns2:DataValue></ns2:GenericFields><ns2:GenericFields dataType="INTEGER" name="NumberOfEmployees"><ns2:DataValue><ns2:IntegerValue>100</ns2:IntegerValue></ns2:DataValue></ns2:GenericFields></ns7:RNObjects><ns7:ProcessingOptions><ns7:SuppressExternalEvents>false</ns7:SuppressExternalEvents><ns7:SuppressRules>false</ns7:SuppressRules></ns7:ProcessingOptions></ns7:CreateMsg></ns7:BatchRequestItem><ns7:BatchRequestItem><ns7:CreateMsg><ns7:RNObjects xmlns:ns2="urn:generic.ws.rightnow.com/v1_3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:GenericObject"><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainSourceID" id="0" variableName="MyNewContact" /><ns2:ObjectType><ns2:TypeName>Contact</ns2:TypeName></ns2:ObjectType><ns4:CustomFields xmlns:ns2="urn:generic.ws.rightnow.com/v1_3" xsi:type="ns2:GenericObject"><ns2:ObjectType><ns2:TypeName>ContactCustomFields</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="OBJECT" name="c"><ns2:DataValue><ns2:ObjectValue xsi:type="ns2:GenericObject"><ns2:ObjectType><ns2:TypeName>ContactcCustomFields</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="STRING" name="credit_card"><ns2:DataValue><ns2:StringValue>Setting Custom Field!</ns2:StringValue></ns2:DataValue></ns2:GenericFields></ns2:ObjectValue></ns2:DataValue></ns2:GenericFields></ns4:CustomFields><ns2:GenericFields dataType="OBJECT" name="Name"><ns2:DataValue><ns2:ObjectValue xsi:type="ns2:GenericObject"><ns2:ObjectType><ns2:TypeName>PersonName</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="STRING" name="First"><ns2:DataValue><ns2:StringValue>Chris</ns2:StringValue></ns2:DataValue></ns2:GenericFields><ns2:GenericFields dataType="STRING" name="Last"><ns2:DataValue><ns2:StringValue>Omland</ns2:StringValue></ns2:DataValue></ns2:GenericFields></ns2:ObjectValue></ns2:DataValue></ns2:GenericFields><ns2:GenericFields dataType="NAMED_ID" name="Organization"><ns2:DataValue><ns2:NamedIDValue><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainDestinationID" id="0" variableName="NewOrganization" /></ns2:NamedIDValue></ns2:DataValue></ns2:GenericFields></ns7:RNObjects><ns7:ProcessingOptions><ns7:SuppressExternalEvents>false</ns7:SuppressExternalEvents><ns7:SuppressRules>false</ns7:SuppressRules></ns7:ProcessingOptions></ns7:CreateMsg></ns7:BatchRequestItem><ns7:BatchRequestItem><ns7:CreateMsg><ns7:RNObjects xmlns:ns2="urn:generic.ws.rightnow.com/v1_3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:GenericObject"><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainSourceID" id="0" variableName="MyNewIncident" /><ns2:ObjectType><ns2:TypeName>Incident</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="NAMED_ID" name="Organization"><ns2:DataValue><ns2:NamedIDValue><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainDestinationID" id="0" variableName="NewOrganization" /></ns2:NamedIDValue></ns2:DataValue></ns2:GenericFields><ns2:GenericFields dataType="STRING" name="Subject"><ns2:DataValue><ns2:StringValue>New Incident with Chaining Contact & Organization</ns2:StringValue></ns2:DataValue></ns2:GenericFields><ns2:GenericFields dataType="OBJECT" name="PrimaryContact"><ns2:DataValue><ns2:ObjectValue xsi:type="ns2:GenericObject"><ns2:ObjectType><ns2:TypeName>IncidentContact</ns2:TypeName></ns2:ObjectType><ns2:GenericFields dataType="NAMED_ID" name="Contact"><ns2:DataValue><ns2:NamedIDValue><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainDestinationID" id="0" variableName="MyNewContact" /></ns2:NamedIDValue></ns2:DataValue></ns2:GenericFields></ns2:ObjectValue></ns2:DataValue></ns2:GenericFields></ns7:RNObjects><ns7:ProcessingOptions><ns7:SuppressExternalEvents>false</ns7:SuppressExternalEvents><ns7:SuppressRules>false</ns7:SuppressRules></ns7:ProcessingOptions></ns7:CreateMsg></ns7:BatchRequestItem><ns7:BatchRequestItem><ns7:GetMsg><ns7:RNObjects xmlns:ns2="urn:generic.ws.rightnow.com/v1_3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:GenericObject"><ID xmlns="urn:base.ws.rightnow.com/v1_3" xsi:type="ChainDestinationID" id="0" variableName="MyNewIncident" /><ns2:ObjectType><ns2:TypeName>Incident</ns2:TypeName></ns2:ObjectType></ns7:RNObjects><ns7:ProcessingOptions><ns7:FetchAllNames>false</ns7:FetchAllNames></ns7:ProcessingOptions></ns7:GetMsg></ns7:BatchRequestItem></ns7:Batch></soapenv:Body></soapenv:Envelope>

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