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Export messages of incidents (2 Comments)

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Topic by Fernanda Leandro

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Hi, All!

We are creating a migration process to export incident's data from RightNow to another system.

The historical of incident are in the Message tab, and we need to export these informations too.

How can we export this historical?

Please, check the attachment to understand better.

Thanks for help.

Fernanda

File

How to export incident´s messages.pptx(222KB)

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