cURL Error when trying to use REST PACTH - PHP (1 Comment)
Topic by Walid SarkisContentI am trying to update a CO, i have the following error returned : error:SSL read: error:00000000:lib(0):func(0):reason(0), errno 54I tried everything and i still don't know...
View ArticleSOAP request for Creating Custom Object using SOAP Connect Web Service (5...
Topic by Tony WilliamCan someone tell me or share a sample code how we can create and update values in a Custom Object Table using Soap request
View ArticleNot able to Get Custom Object value Using SOAP (8 Comments)
Topic by Tony WilliamContentI am trying to make SOAP get request to get a custom Object using its id and getting this below error always"There has been an error with your request" can anybody provide...
View ArticleProcess Designer: Accessing Legacy Custom fields from Custom Process (4...
Topic by Anuj BehlContentHi,I am working on creating a custom process for incident which creates another related incident based on a custom field's value. The problem is that I am not able to access...
View ArticleConnect PHP - Get ID of Current Incident/Object (16 Comments)
Topic by Marv FerrerI'm trying to grab some incident information and push them into an external form when an incident is saved/updated. And I'm trying to do so from the Process Designer.I can't seem to...
View ArticleFetch contact and display object (4 Comments)
Topic by Marv FerrerI'm using the Process Designer on this one. I want my object handler to run for specific users only. However, when I do this:$contact = RNCPHP\Contact::fetch(1);...
View ArticleUpdate null value to a column in custom object using ROQL (4 Comments)
Topic by Priya GopalHi All,I want to reset the value of a column in Custom Object to null value using SOAP services. If I just pass null, it throws error. Can you please help with the above.Thanks, Priya
View ArticleGetting the Java Axis2 SOAP Getting Started example to compile (1 Comment)
Topic by Phil FranklinContentI'm trying to run the Connect Getting Started example. I've downloaded Axis-2 and wss4j libraries and all files compile except one line in the SampleClient.java . It is in...
View ArticleWstxParsingException (2 Comments)
Topic by Edwin KeetonI'm receiving this error when I call the constructor for the RightNowSyncServiceStub. The detail message is Undeclared namespace prefix "t" at [row,col {unknown-source}]: [3,28]I...
View ArticleWill oracle Provide SFTP folder access to place CSV Data Files to do the data...
Topic by Venu BolishettyHi AllActually we wanted to do the batch scheduling for the Conversion process, so for this we need to have an SFTP folder where we can access the path in PHP script, and then...
View Articlewill oracle Provide SFTP folder access to place Excel Data Files to do the...
Topic by Natraj BuddiActually we wanted to do the batch scheduling for the Data Conversion process, so for this we need to have an SFTP folder where we can access the path in PHP script, and then will...
View ArticleIncident File Attachment Access in ConnectPHP (28 Comments)
Topic by Mitchell WelchContentHi All,I have been having some trouble accessing file attachments on incident object using the connectPHP API version 1.2 in the November '12 version of RN. Basically what...
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REST Language error (2 Comments)
Topic by Peter J.ContentHi,Is there any way to set the language in a REST request?Our RightNow interface language is in Spanish. When I input the REST URI, its returns an error with the code...
View ArticleSurvey Data & Connect Common Object Model (CCOM) (1 Comment)
Topic by Robert NorthContentHello, Is it possible to interact with Survey records (create/read) via the Connect Common Object Model (CCOM) either via the SOAP/REST web services or the Connect PHP?...
View ArticleSOAP fault (12 Comments)
Topic by Felipe Pedroso de CamargoContentHi all.I am new with RightNow development and I'm studying integration of RightNow and other systems. Well, I used the samples provided by documentation:...
View Articlefetch CO from menuObject (3 Comments)
Topic by Walid SarkisContenti have the following code:{code below}this method is not working because $t->brand is a menuObject, how can i use this value to get the CO Brand from the CO table?...
View ArticleSometimes wrong Thread Channel ID when reading Threads in CPM EventHandler (6...
Topic by David RiedelContentI am in front of a really strange problem.In my Incident Eventhandler I am reading the Thread Array from the Incident and I am logging it to a txt file to check the results....
View ArticlePublic Mail API in CPM (5 Comments)
Topic by Pramod VContentHi Folks,I am trying to fetch an Incident attachment and send it as an email to an external customer(mimicing the behaviour of Forward Incident info).But I find that neither...
View ArticlePublic Mail API for sending emails in loop (3 Comments)
Topic by Srilatha CKHi All,I have a requirement to disable accounts not logged in for long time and as part of the requirement will need to also send reminder emails.For the same, I have written a...
View ArticleFound out-of-order or unrecognized node Name (4 Comments)
Topic by Tushar KapadiHello, I am trying to create Organization in RightNow using webMethods middleware, but getting following message: RightNowSyncService|urn:wsdl.ws.rightnow.com/v1_2 failed Found...
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