confusion on data dictionary, tasks (9 Comments)
Topic by john sheflinhello, i'm trying to figure out a way to import into tasks. i am able to communicate with the table, with this: $roql_result_set = RNCPHP\ROQL::query( "SELECT T.Name from Task T"...
View ArticleAnswer Multi Edit workspace Addin - CustomFields (1 Comment)
Topic by Priya GopalHi All,I want to get the Custom fields in Answer Multi Edit Workspace through Addin. I want to update the CustomField value through Addin in Multi Edit workspace. The...
View ArticleJavaScript API Open Uncommitted Thread Type
Topic by Andrew WoosterContentI have the code working to add text to a Private Note thread when it is open, but is there a way to programmatically open a Thread type using the JavaScript API?-Andrew...
View ArticleSet a Date Time system attribute value in CPM (3 Comments)
Topic by RDContentHow to set a date field system attribute in CPM?I tried the below code. It shows the value while i echo. But eventually after incident is saved, the field has No Value.When i try to...
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Unable to Save Record in Custom Object
Topic by Baljeet SinghContentHi,I am trying to save record in custom object i.e employee_involved. I am trying to save incident object in custom object field i.e Incident_ID but I am getting an error...
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Query Custom Object ROQL .Net (1 Comment)
Topic by Jeff McGeorgeContentHello,I am new to OSvC and ROQL queries, and I am having trouble querying a custom object value. I've tried several different queries, but I either get a table or column...
View ArticleATG Integration (10 Comments)
Topic by Sumesh ACHi all, I need help on ATG - RightNow integration. I found this link on RightNow community http://communities.rightnow.com/posts/92f7b40a90. I couldn't find the options showing in...
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Automating response email address/mailbox with custom process
Topic by Tome AlchinovHello!I have a question with regard to incidents created by techmail.The problem I'm trying to solve is that customers are sending techmail to certain advertised addresses,...
View ArticleHow to Enable Connect Rest API in Right Now CX Client Desktop
Topic by Nikhil JainHi,Can any one suggest how to enable the connect rest api in Right now CX Client Desktop. Because i try to test the api in rest api tool tester it gives error that you do'nt have...
View ArticleUpdate existing Incident with new thread content using SOAP .net approach (6...
Topic by Srilatha CKDear All,I am trying to update an incident object with new thread content, where this thread should be appended to existing threads.Trying to achieve this using SOAP and .net...
View ArticleRetrieving Analytics Report Results on REST (4 Comments)
Topic by Christian Edensor ArbonWhen retrieving analytics report results using SOAP, it is possible using the API available on...
View ArticleRetrieve Segments in WebService (1 Comment)
Topic by Umadevi GuduruHi, Can anyone help me with accessing the segments data dictionary in webservice? Regards Uma
View Articledebug and develop add-in without exting the application again and again (21...
Topic by Shubha Shukla Hi, I m working on developing an add-in. As mentioned in the documnets to resgister the add-in we need add it through the add-in manager and then exit from the application and...
View ArticleData Import from SFTP server
Topic by Saravanan SContentHi All,I want to import data from SFTP Server, Is it possible?& How to Schedule Data Import ?It would be great help if you guys help to achieve this.Thanks &...
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Incident text issues between AD and a external web page related to text encoding
Topic by Peter J.ContentHi everyone, We have the Agent Desktop integrated with a different web site than CP, that works like an secundary portal. In some cases, an agent can send an incident to that...
View ArticleC# ReST Create Contact Example (5 Comments)
Topic by Andrew WoosterContentCan someone provide a simple example using C# and ReST to create a Contact please? I am looking for a simple example to help get me started.-Andrew W-VersionFebruary 2016
View Articleanalytics reports soap api
Topic by Saniya ZahidContentIs there a way I can get report headers through soap api? Code BlockFunction runAnalyticsReportFilterI(ReportCode As Integer, filtername As String, filtervalue As String)...
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Deadlock / DB API error
Topic by Luis MeloContentWe have an integration between Oracle eBus Suite (EBS) and Oracle Service Cloud (OSvC), via Oracle SOA Suite,We are testing the migration/integration of contact records from...
View ArticleC# Knowledge Retrieve Internal Answers (9 Comments)
Topic by Andrew WoosterContentIs it possible to use the Knowledge Foundation API to retrieve Answers marked as Internal?-Andrew W-VersionFebruary 2015
View ArticleNot able to generate client bindings from Rightnow WSDL
Topic by Rubarani DuraisamyHi,I am trying to use Connect webservices in java. I followed the documentation to generate client bindings (java code from WSDL) using Axis2. I am getting...
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