RightNow Integration with Fusion CRM sales cloud (2 Comments)
Topic by Sreenivasa RaoContentHi Members..We are planning to integrate RightNow and Fusion. As per RightNow May 2012 Release notes, I got the below ingormation.RightNow CX can now be integrated with...
View ArticleDoes SuppressExternalEvents with SOAP API also Suppress Custom Processes
Topic by Joshua ArlintDoes SuppressExternalEvents with SOAP API also Suppress Custom Processes?The manuals all just reference External Events but not Custom Processes. My suspicion is that it applies...
View ArticleThe namespace 'BasicSamples.RightNowService' already contains a definition...
Topic by Phil FranklinContentI'm getting this when I try to compile my code:The namespace 'BasicSamples.RightNowService' already contains a definition for 'ExceptionCode' (CS0101) -...
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Report couldn't be processed .. (1 Comment)
Topic by MONCY SContentWhile running the report for a date filter in Rightnow CX console, it is showing error like "Report couldn't be processed because it exceeds the query size limitation.Please...
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Cross-thread operation not valid (1 Comment)
Topic by Sabri YılmazContentHi all,I am developing an addin that runs an instance of FileSystemWatcher to watch a folder if any file is been creating in it. So, when a file created, i read the email of...
View ArticleIChatAutomationClient Addin - IChatSession.SetAgentStatus() not working
Topic by Phillip MoonContentHi,I'm creating a chat addin in the RightNow desktop application. I'm wanting to create an addin to hook into the events for when a new chat is assigned and unassigned from...
View ArticleGetting Custom field values in Rightnow connect webservices (1 Comment)
Topic by PREMKUMAR SABARINATHANContentHi All,I am integrating Rightnow with .net application application by consuming Rightnnow Connect Webservices. I am able to get the standandard fields values but i...
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Error message when open workspace
Topic by Angel GarciaContentHi,I get a message box error, it shows "Failed to configure connection" . This is a standard workspace. Regards,AngelVersion13.11Image
View ArticleMultiple Agents Custom Object (2 Comments)
Topic by Charles LicklyGood Day Everybody, I am trying to build a custom object to support the following scenario and I'm fairly new to custom objects and seem to be having a 'devil" of a time. I want...
View ArticleCPM: Determine current state of the object (6 Comments)
Topic by Brad LearyThe following paragraph is from the CPM Wiki:Only values that have been modified will be contained in $obj. If you need access to values that have not been modified you may access...
View ArticleBest way to capture SOAP XML requests / response for Connect SOAP API (7...
Topic by ftsaiHello,What would be the best way to capture SOAP requests? Capturing the Response is easy with something like XMLSpy, but for the response, looks as if I will need to setup a...
View ArticleWhen Debugging Test site always redirect to live site. (2 Comments)
Topic by Priya GopalI tried debugging the test site in vs2012. But it always opens the live site. I am sure the url is not hardcoded in the code. What are the other settings which could cause those?
View ArticleClass defined in included file not visible to CPM.
Topic by Bishnu PaudelContentHi all,I am having an issue when trying to include a file which sits in custom script directory from CPM. The CPM says class is not found which is defined in file being...
View ArticleComparison between Connect PHP and Connect Web services for SOAP (1 Comment)
Topic by Vignesh KasargodContentHi Friends, Can someone point out the advantages/disadvantages between Connect PHP and Connect Web services for SOAP. (may be the level of complexity, data security ,...
View ArticleCopy Incident and Custom Objects File Attachments to Contact object (2 Comments)
Topic by Pathaksa TongpitakWhat would be the optimal way to copy Incident and Custom Objects File Attachments to a Contact Object or copying File Attachments in general from one Object to other Objects.
View ArticleIChatAutomationClient Addin - IChatSession.SetAgentStatus() not working (2...
Topic by Phillip MoonContentHi,I'm creating a chat addin in the RightNow desktop application. I'm wanting to create an addin to hook into the events for when a new chat is assigned and unassigned from...
View ArticleSending sms using Custom process (3 Comments)
Topic by TRJContentHello,Has anyone tried sending a sms using custom process designer ? We are trying to send a sms during incident update process but are not able to get far.We have been successful...
View Articlehow to connect to a RightNow webservice from a media bar add-in - webservice...
Topic by Shubha ShuklaContent Hi,I m developing a Media bar add-in on RightNow Interface. I have the sample code for the same, where to interact between Add-in and the RightNow they are using some web...
View ArticleTo check whether a contact exists or not through C# (2 Comments)
Topic by Sudhangana PandaContentHello,We have a requirement to save incident and contact records in right now from a excel file. Before saving the contact I need to check whether the contact already...
View ArticleQueryObject by value of GenericField (2 Comments)
Topic by Preben AsmussenI have created a Contact with a GenericField = myGenericField -><n0:RNObjects xsi:type="n1:Contact"><n2:ID id="103"/><n2:LookupName>***...
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