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How invoke Webservice with custom button workspace (14 Comments)
Topic by Leonardo BarbosaContentHello guys, I need invoke Webservice through custom button workspace, but I don't know how can I do. My webservice work with SoapUI but I need to automate this...
View ArticleCall External Restful Service from Service Cloud (Right Now)
Topic by Sreedhar PinnintiContentI have a requirement to Query the external system restful service (outbound) from Service cloud. Does Oracle Service cloud support outbound Restful Service? please...
View ArticleScreenpop Call to Rightnow focus
Topic by RDContentHi,I am using the screenpop (http://localhost:57575/screenpop?t=editor&recordType=5&id=23) to open a record in CRM from an external application.My requirement is that I want...
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Rest API - Issues with CORS request (1 Comment)
Topic by Jackson HallContentI am trying to query contact information from within our organizations SharePoint site, using the REST API and JavaScript. When I try to run the code, I receive a preflight...
View ArticleIntegration through ICS (2 Comments)
Topic by Dev AdityaContentHi All,It might be a basic question but it is really creating problem to me. Actually, I want to integrate OSvC to CRM OD through ICS such that incident creation will be...
View ArticleSuddenly our external event contact update stopped working (1 Comment)
Topic by AmanContentPlease see the attached error message - any help is appreciated what could break this ? we did no changes in the site, it was working before. Code Block Internal Error File:...
View ArticleBypassing authentication of file manager (3 Comments)
Topic by praneeth kuppaI have uploaded a a sample program into the custom scripts of the file manager in verbatim from the documentation for creating a contact.The documentation explicitly mentioned...
View Articlejava.net.SocketException: Connection reset issue (1 Comment)
Topic by Chaithanya Kumar VeeravellyHi,When I try to send request to Oracle Service cloud WSDL from my unix machine through java code I get below errorError occurred while sending SOAP Request to...
View ArticleGet Email address of all the cotacts
Topic by Jaya Krishna Sumanth ChContentHi All,I am trying to get the email addresses of all the contacts available in the service cloud application.The requirement is as follows:1. Compare a given...
View ArticleDB API Error: Optimising the memory utilisation of Custom script (5 Comments)
Topic by Pramod VContent Hi Fellaws,I had developed a custom script to import massive data records(about 7K) from several other systems.The problem here is "optimisation". I get the following...
View ArticleAccessing user chat logs using REST service (3 Comments)
Topic by Sachin JainHi All,How I can access user chat logs using REST services.I can access incident and then check for thread and then the chat script is available. Is there any better way to get the...
View ArticleKA REST API (2 Comments)
Topic by Ammar AldaffaieContentHi, I'm new to the REST API and I like to use C# to update some articles.I did read the documentation and it is little advanced to me, my questions is anyone can provide...
View ArticleScreenpop Call to Rightnow focus (6 Comments)
Topic by RDContentHi,I am using the screenpop (http://localhost:57575/screenpop?t=editor&recordType=5&id=23) to open a record in CRM from an external application.My requirement is that I want...
View ArticleEvent Notification Service - Creation and Updates of Incidents
Topic by Bjorn-Erik EdvardsenContentHi experts,We are integrating Service Cloud with a 3rd party Asset Management Application using ICS and are investigating using the Event Notification Service for...
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Passing data between two instances
Topic by Jaya Krishna Sumanth ChContentHi All,I am trying to pass data (custom object) from one instance to another instance. Below is the list of tasks done till now.1. Taking email as input, querying...
View ArticleHow to insert a row into a custom object with a menu field using REST
Topic by Steve FlynnContentI'm trying to insert data into a custom object which I can do except for one field which is a menu field.I get the following error:Invalid type specified for propertyI have...
View ArticleConnect Web Services for SOAP with PHP (6 Comments)
Topic by Michael MackusContentI'm using the native SoapClient class for PHP to generate this soap request, but it isn't working. My error is above the soap XML, and is the same no matter what...
View ArticleIntegration with Microsoft Power BI
Topic by Rakesh DasI need to integrate OSvC with Microsoft power BI so we can push rightnow analytics reports to the BI. Is it possible and what are ways to integrate with BI ?
View ArticleWstxParsingException (3 Comments)
Topic by Edwin KeetonI'm receiving this error when I call the constructor for the RightNowSyncServiceStub. The detail message is Undeclared namespace prefix "t" at [row,col {unknown-source}]: [3,28]I...
View ArticleSet up oAuth for REST (1 Comment)
Topic by Dara BunhimHi, Has anyone successfully set up oAuth for REST Api? can you help share step/guidance to set it up. Thanks,Dara
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