Topic by Saurabh Mathur
Content
Hi,
I am tasked with setting up the SAML 2.0 SSO in RightNow CX for agent login. RightNow will receive the SAML 2.0 token from Oracle Identity Federation (11.1.1.6).
I have been going through the RightNow documentation but it doesn't talk about how to setup the SAML 2.0 SSO. I have tried setting up RightNow profile in the IdP (in my case Oracle Identity Federation), but when I try accessing the link (https://[site]/cgi-bin/[interface].cfg/php/admin/sso_launch.php?p_subject=Account.Login), it just doesn't work and I keep on getting the below error:
oracle.security.fed.event.exceptions.UnknownProviderException: Could not find metadata for providerID
Though I had setup the provider in Oracle Identity Federation, but I guess I'm missing on some big steps here.
Can someone please help on how to get the above done? Appreciate your help guys. Many thanks.