Topic by Fabio Persico
Hi,
hello to anyone, I am new to this forum and new to the RightNow technology. I hope is the right choice for my client.
My customer is thinking to integrate his Oracle RightNow with its own Datawarehouse. Basically what he wants to do is to keep the Right now CONTACTS data being synchronized with the DWH.
I know from RightNow you can export the CONTACTS using a file, but I was wondering if there is a way to captures the changes only and then exporting it or triggering it to the DWH.
Could you please let me know the option which we have?