RN not able to resolve SoapClient in Custom Process

Content

Hi,

I am trying to call external WebService at the Incident create using attached code. But once i upload and test the php file in Process Designer, it is throwing below error:-

"Fatal PHP error on line 45 of incident_create\incident_create: Class 'RightNow\CPMObjectEventHandlers\incident_create\SoapClient' not found' is not "

I understand that i need to declare some class/namespace for it to resolve SoapClient() but i do not know how to do it and neither i found any documentation of the functions available in CCOM to consume any webservice. In PHP, SoapClient() is normally used to consume any WebService and it is not working in my case.

Can someone please guide me to correct this CPM code?

Thanks,

Priya Singla

Code Block

<?
/*
* CPMObjectEventHandler: incident_create
* Package: RN
* Objects: Incident
* Actions: Create
* Version: 1.1
*/

// This object procedure binds to v1_1 of the Connect PHP API
use \RightNow\Connect\v1_1 as RNCPHP;
// This object procedure binds to the v1 interface of the process
// designer
use \RightNow\CPM\v1 as RNCPM;

//use SoapClass.RightNowService;
/**
* An Object Event Handler must provide two classes:
* - One with the same name as the CPMObjectEventHandler tag
* above that implements the ObjectEventHandler interface.
* - And one of the same name with a "_TestHarness" suffix
* that implements the ObjectEventHandler_TestHarness interface.
*
* Each method must have an implementation.
*/

class incident_create implements RNCPM\ObjectEventHandler
{
 public static function apply( $run_mode, $action, $obj, $n_cycles )
 {
  try { 
            $params = array("ClaimsWSInsert_Input"   =>  array("ListOfClaims"  =>  array("Claims" => array("Id" => $obj->ID,"ClaimNumber" => $obj->ReferenceNumber,),),));

            $client = new SoapClient('my_WSDL_URL', array('features'=>SOAP_USE_XSI_ARRAY_TYPE + SOAP_SINGLE_ELEMENT_ARRAYS));

      } 
   catch (Exception $e) { 
                            echo "<h2>Exception Error in calling Siebel WS!</h2>"; 
                            echo $e->getMessage(); 
        } 

    echo 'Called Siebel WS, now going to create new Claim :';
try { 
            $result = $client->ClaimsWSInsert($params); 
    } 
catch (Exception $e) 
{ 
    echo 'Caught exception in calling Siebel ClaimsWSInsert(): ',  $e->getMessage(), "\n"; 
} 

print_r($response); 
echo '\n Claim ID created in Siebel - ' . $result->ClaimsWSInsert_Output.ListOfClaims.Claims.Id . '<br/>';
echo 'Claim Number created in Siebel - ' . $result->ClaimsWSInsert_Output.ListOfClaims.Claims.ClaimNumber . '<br/>';

    $obj->Subject = "\nClaim created in Siebel with claim ID ".$result->ClaimsWSInsert_Output.ListOfClaims.Claims.ID.".";
  return;
 } // apply()
} 
// class incident_create
/*
The Test Harness
*/
class incident_create_TestHarness implements RNCPM\ObjectEventHandler_TestHarness
{
 static $RNT_IncID = NULL;
 // static $Siebel_Id = NULL;
 // static $Siebel_ClaimNumber = NULL;
 public static function setup()
 {
      $cont = new RNCPHP\Contact;
      $inc1 = new RNCPHP\Incident;
      $inc1->Subject = "Claim created from RightNow"; 
      $inc1->PrimaryContact = $cont;
    static::$RNT_IncID = $inc1;
  return;
 }
 public static function fetchObject( $action, $object_type )
 {
    return(static::$RNT_IncID);
 }
 public static function validate( $action, $object )
 {
    echo "\nValidating if the Siebel WebService was called for Incident ".$action." for Incident: ".$object->ID."\n";    // Create - 1, Update - 2
       if (is_null($result->ID))                            
      {
            echo 'Claim not created in Siebel';   
    }     
      else
      {
          echo 'Claim ID created in Siebel - ' . $result->ClaimsWSInsert_Output.ListOfClaims.Claims.ID . '<br/>';   
      }
      return true;
 }
 public static function cleanup()
 {
      static::$RNT_IncID->destroy().
      static::$RNT_IncID = NULL;
      return;
 }
}

RN not able to resolve SoapClient in Custom Process

Content

Code Block

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