Topic by Ioannis Lalousis
Content
So I have made an autocomplete for the KeywordText widget using awesomplete. The thing is I want the results to be in order of which questions are most popular. From what I gathered the static_score or the solve_count in the FAQs(asnwers) Table in Agent Desktop is a way to sort the answers. Is it possible to get those values for each answer?
P.S. Now I am taking the answers through ROQL and place them in a list which I search through javascript as the user is typing.