Topic by Peter Keegan
Content
We've been using Rightnow WSDL v1_3 for a couple years to insert /update the contact records. I am in the process of adding added 3 new custom fields and removing two others. The changes have been working fine in testing - updates have been successful to the new fields in our tst site. Then, a couple days ago, the very first contact update fails with the error: 'could not establish a secure channel'. The Rightnow soap account has not changed and i can login to the account through the console without any problem. There have not been any environment changes and I get this error from both my desktop and the server, whether attempting to attach to either our tst site and our live site. Our existing app continues to work fine on the live site - so i've clearly introduce an issue.
Thank you in advance for any ideas on what is happening!
Full error:
An unhandled exception of type 'System.ServiceModel.Security.SecurityNegotiationException' occurred in mscorlib.dll
Additional information: Could not establish secure channel for SSL/TLS with authority 'hbeupdate--tst.custhelp.com'.
see attached code