Quantcast
Viewing all articles
Browse latest Browse all 2504

Knowledge Foundation Connect API - StartInteraction: ReferrerURL reporting

Topic by Simon Snaith

Content

Hello,

We currently have a customer who are using the KF Connect API Startinteraction call as part of their Customer Portal deployment, documented here.

Our customer would like to to be able to report on users who visit the customer portal. Since above the call records the referrer URL at the start of each session, it was thought that information could potentially be used to generate this type of report on their users.

It was thought that this information might be stored in an externally available table (such as the Visits or Clickstreams table), in which case it could be used for the purpose of generating reports, but this does not seem to be the case.

Can anybody clarify whether the stored URL information recorded by the above API call is available in any externally accessible table, and if so where this is located?

Many thanks for your help on this.

Version

All versions

Viewing all articles
Browse latest Browse all 2504

Trending Articles