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Connect API Update call failing to update incident's contact

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Topic by James Gilbert

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I am recieving the following error when I try to realign an incident from one contact to another:

Invalid ID: No such Contact with ID = 694706
While processing Incident->PrimaryContact(rno_v1_2::IncidentContact)->Contact(rn
b_v1_2::NamedID).

However, I have checked the rnt database and a contact with this ID certainly exists. I'm wondering if the call could be failing for a different reason?

 

Version

May 12

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