Topic by Bhagwan Singh Mer
Content
Hi,
Iam referring this URL to test various API methods using SOAP UI client and have been successful with QueryObjects, QueryCSV, RunAnalyticsReport etc.However, now am trying to use the Update method which is throwing error. Based on the sample code provided for update, I have build my SOAP body as shown in code block.
Here Iam trying to update an incident and updates its status ID from 1 to 2. Error which am getting is as below. Iam sure there is something missing in body tag.
<fault>RightNowSyncService|urn:wsdl.ws.rightnow.com/v1_2 failed
Found out-of-order or unrecognized node NamedID|urn:objects.ws.rightnow.com/v1_2 while parsing node of type NamedID|urn:base.ws.rightnow.com/v1_2
Failure in setting value for object StatusWithType element Status of type base_ws_rightnow_com_v1_2::NamedID
Failure in setting value for object Incident element StatusWithType of type objects_ws_rightnow_com_v1_2::StatusWithType
Failed in constructing object UpdateMsg : NULL input can not be deserialized
Failed in setting value for element RNObjects array position 0 of object UpdateMsg
Failure in setting value for object Update element Update of type messages_ws_rightnow_com_v1_2::UpdateMsg
NULL returned from the Update deserializer due to missing or invalid XML</fault>