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Access Work-space from Status bar Add-In (6 Comments)

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Topic by Darsen Prasad

Content

 

Requirement: From RightNow Status bar Add-Ins we need to open a contact workspace and fire a Named Event trigger.

Issue: We are able to open the contact workspace using the  code

                GlobalContext.AutomationContext.EditWorkspaceRecord("Contact", cid);

                But unable to trigger the event since the current workspace is not accessible from Status bar Add-In

                 GlobalContext.AutomationContext.CurrentWorkspace.TriggerNamedEvent("NamedEvent");

Please let me know whether there is any work around for this scenario.?

Thank You,

Darz

Version

Feb 2013

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