Mail Server is unavailable error occurs (3 Comments)
Topic by Shivanshu GuptaContentHi All,I have created a mailing but when i have tried to send the mail then below error is occurred"An error occurred while counting. The mailer server is unavailable....
View ArticleMigrating PHP Scripts (1 Comment)
Topic by Michael LocurcioWe got an early report of a few PHP report scripts being out of compliance and need to be adjusted when we commit to our next upgrade. I want to try to fix them myself since we...
View ArticleView the RightNow data remotely
Topic by Peter SjolinHello All, I found out that ODBC access has been deprecated. Is there a tool that can be used to view the data remotely and execute raw queries? Basically I am looking for...
View ArticleEncryption/Decryption in custom scripts
Topic by Walid SarkisContentI made a code to encrypt and decrypt data, i tried the code using XAMPP and it worked fine, when i am trying to execute the script in the custom script section,there is no...
View ArticleStop the Close Event of Workspace (4 Comments)
Topic by RDAfter the chat , the incident opens in the saved form. So even if some fields are compulsory, the agent is able to close the workspace.Using an addin, I am able to capture the Close event of...
View ArticleROQL: Error after disctinct
Topic by Walid SarkisContenti have the following query : SELECT Distinct(CO.Shop.Shop_Name) FROM CO.Shop where CO.Shop.Affected_Country.lookupName='USA' there is an error after DISTINCT, and if i use...
View ArticleCustom Controller working in dev but not in stage and live (1 Comment)
Topic by David RitchieContentHi,I have created a custom controller and custom model to create an incident and update a custom object I have created. I have this working in the dev environment but when...
View ArticleError retrieving wsdl (1 Comment)
Topic by jeroen van essenContentHi,Im trying to retrieve the wsdl of service cloud using:http://<interface>.rightnowdemo.com/cgi-bin/<interface>.cfg/services/soap?wsdlBut i get the...
View ArticleREST API for Oracle Service Cloud (8 Comments)
Topic by Pankaj AndhaleContentI am currently exploring the REST API for Oracle Service Cloud. http://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/Chunk1005892118.html#aa1133429I have recently...
View ArticleError: too many source tables in query (5 Comments)
Topic by Peter SjolinHello All, I tried to create a complex query but I got "too many source tables in query". Then I attempted to reduce the problem but I still get the same error when I only use two...
View ArticleHow to Reference a Relationship Field (Custom Object) (1 Comment)
Topic by Michael LocurcioI am using a report script to update an incident, and I need to set the value of relationship field, but can't figure out what I am doing wrong. The field links my incident to...
View ArticleUsing POP screen feature in Custom script (5 Comments)
Topic by Walid SarkisContentIs there anyway to trigger a screen pop up from a custom script on the cloud and not from the local machine?thanksVersionMay 2016
View ArticleSeparating Categories (1 Comment)
Topic by Peter SjolinHi All,Is there a way to separate the categories that display when a user submits a ticket through our ask a question page and the featured support categories that are displayed in...
View ArticleURL rewriting
Topic by Peter SjolinHello All,Is there a way to create any url you desire and map it to a path/page/controller/action?
View ArticleAPI Interface for Custom Menu Fields (1 Comment)
Topic by Ethan HoContentHi guys,I am looking at managing Contact's Custom Menu Fields through SOAP API or REST API After doing a bit of searching, I come across this post in Idea Lab which seems to be...
View ArticleFetch file from external location (2 Comments)
Topic by Rakesh DasI need to know whether it is possible to fetch a file from desktop using CPHP and how can we print the same file in a cp page.
View ArticleMail Server is unavailable error occurs (4 Comments)
Topic by Shivanshu GuptaContentHi All,I have created a mailing but when i have tried to send the mail then below error is occurred"An error occurred while counting. The mailer server is unavailable....
View ArticleItemElementName not an attribute of BatchRequestItem (2 Comments)
Topic by Shiloh MadsenBeen working trying to do my first batch request and I'm running into all sorts of trouble. My most recent headache seems to be the following from the example:RNObject[]...
View Article_recordContext.TriggerNamedEvent Not triggering the named event (3 Comments)
Topic by AmarinderHi Members,I have developed an add-in which requires a custom object to be associated to an incident. I want to make sure if thecusom object is empty (no text value in the text box...
View ArticleMuliple incidents in REST API request.
Topic by Sourabh ShendeContentHii,I am trying to creates more than one Incidents records in service cloud using REST API. I have formed the JSON structure as follows.[ { "primaryContact":...
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