Topic by Pankaj Andhale
Content
I am currently exploring the REST API for Oracle Service Cloud. http://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/Chunk1005892118.html#aa1133429
I have recently started using RightNow product. My primary use case is to fetch the Generated reports and some raw data on Incidents using the REST API.
Currently I am able to use the REST API to fetch all incidents
For example : https://***.com/services/rest/connect/v1.3/incidents/
What I am looking for is to fetch the new incidents that created on daily bases using the REST API. For which I am using the query clause. But its not working for me. I want to filter records based on some criteria.
For example :
/services/rest/connect/v1.3/incidents/?query=select id from incidents where createdTime > '2016-08-10T16:08:39Z';
Appreciate your help