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Get ContactLists grouped by Folders using ROQL (1 Comment)
Topic by Pratik DabhiContentHi,Is there any way I can get the ContactList grouped by Folder. I have a requirement in an AddIn project to fill in a combo box with the Contact Lists in the folder "2017...
View ArticleError while loading the Connect Knowledge Foundation library in a controller...
Topic by Riya GoelContentI am getting the following error while loading the Connect Knowledge Foundation library in a controller:Fatal error: Unknown: Cannot use output buffering in output buffering...
View ArticleREST API record limits
Topic by Kurt HelfrichContentWe're just starting to use the REST API, and I can't find information on record limits.We need to GET contact records, and it appears that the default if you don't specify...
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Rest API - Issues with CORS request (8 Comments)
Topic by Jackson HallContentI am trying to query contact information from within our organizations SharePoint site, using the REST API and JavaScript. When I try to run the code, I receive a preflight...
View ArticleRightnow integration with Oracle Sales Cloud
Topic by José LVContentHello everyone, I am doing an integration of Rgihtnow with Sales Cloud through SOA suite using Cloud adapters, I already have connection on both sides, now I need to make it an...
View ArticleOracle Service Cloud to Oracle Sales cloud integration (7 Comments)
Topic by Pramod Vasudeva MurthyContentHi Folks,I have tried to synch OSvC and OSC w/o ICS. I am able to successfully create a record from OSvC to OSC using async CPM. However, I am not able to do so...
View Articleimap_rfc833_parse_headers usable in cp or cpm?
Topic by Cam McMillionLike the title says, is there a way to make the php function imap_rfc833_parse_headers work in either a cp controller or a cpm? We're getting a function not found error when we...
View ArticleREST API PATCH method is not working (10 Comments)
Topic by NishiContentHi Friends,I am using REST API for Oracle Service Cloud to create and update contacts/service requests. I am able to create contacts as well as service requests but unable to...
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No JSON response sent back when performing an update method (2 Comments)
Topic by Keerthi PeesapatiContentHi ALL,I'm trying to update a TASK object record using REST API. For updating the record I got around this by using a POST request and then adding the following header:...
View ArticleROQL query - issue (1 Comment)
Topic by vijay kalidasanContentHi All,i want to pull id of last *** reservation records of a custom reservation object that i created. The code i am using is custom process model to pull last 6...
View ArticleExport Data to Flat File & FTP/Import Flat File from FTP (1 Comment)
Topic by Aparajit MalliContentHi, REQUIREMENT 1 - Export Contact/Asset data to flat file (Request.txt - fixed width) and put it in a folder in FTP site, on a daily basis.REQUIREMENT 2 - Also, on a...
View ArticleIntegration with Microsoft Power BI (5 Comments)
Topic by Rakesh DasI need to integrate OSvC with Microsoft power BI so we can push rightnow analytics reports to the BI. Is it possible and what are ways to integrate with BI ?
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OFSC TO OSVC Integration using ICS
Topic by shiva kumarContentHi All,I have business scenario for my integration like I want to update a Activity object record from OFSC instance to Task Object record in OSVC. I have used basic Map my...
View Articleusing fetch to get login (3 Comments)
Topic by vincent fineI use a CSV to create staff account's in bulk and it works rather well. I am trying to do the same with editing in bulk whether it be manager change or profile change. I have...
View ArticleUsing Max(count(*)) in ROQL (1 Comment)
Topic by Hanna Abi AklHello dears,I have a requirement to get the count of incidents by customer for every agent on our team and display the "preferred" customer (i.e., the customer that has the...
View ArticleCustom process- Insert & update the record at the same time (2 Comments)
Topic by Muthulakshmi MuthaiahHi All,I have a requirement as whenever the incident "Assigned" value changes, it should fetch the details from incident object and insert it to the custom object as a new...
View ArticleRestrict the usage of initConnectAPI('Username','Password') in custom...
Topic by Deepu KolkkadanContentHi All,Is there any configuration settings to restrict the usage of initConnectAPI('Username','Password') in custom php scripts by IP address. Thanks,DeepuSubject revised...
View ArticlePHP to update incident email (1 Comment)
Topic by Dudu DahanHello,We develop some PHP code in order to support Business Rule,Rule is the following:Customer receives an automated email that send from our company email (not related to Oracle),...
View ArticleDeployed Add-in not reflecting changes made (10 Comments)
Topic by Jan G.ContentI'm working on an upgrade site endeavoring to get all the add-ins working. Started with one of the more basic ones, copying an incident linking it to the same contact with...
View ArticleAug 17 Soap API APIAccessRequestHeader required (2 Comments)
Topic by Walter KampContentWe're working on a SOAP integration with OSC Aug '17 version and see that since this version we have to send an "APIAccessRequestHeader" as well. We can manage to get it...
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