looking for interface name

Topic by Enzo Urbinati

Content

I would like to store on each new record (contact, organization, CO, etc.) the interface name used by the agent.

So I am thinking to use an object event handler (process designer).

Documentation guide at the bottom of the following URL

http://documentation.custhelp.com/euf/assets/devdocs/august2014/Connect_PHP/Default.htm

shows the curInterfaceName() ROQL internal functions that should allow me to get the interface name, but when I test it I get the following Fatal PHP error:

Call to undefined method RightNow\Connect\v1_2\ROQL::curInterfaceName()

Any help is very welcome.

Thanks

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