Changing Security Policy of RN Web Service (1 Comment)

Topic by Shreyas Pandhari

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Hi,

In one of the integration scenarios with the other cloud application, for inbound (to RightNow) and outbound (from Oracle Sales Cloud), the groovy script  (Fusion side script) has issues while invoking RightNow web service. The reason found out by during the analysis is: security policy used by the service is <sp:WssUsernameToken10 /> which is not supported by Oracle Fusion Sales Application.

My query:

Is there any way we can change the security policy used by the RN web service? I am aware it is unlikely that we have choice over the security policy because system integrators  don't have access/privilege to change the WSDL schema.

Valuable response would be appreciated.

Thanks,

Shreyas

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