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How to get Thread.thread_id while adding threads to an incident (8 Comments)

Topic by Bipin Mittal

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Hi All,

I am working on a POC where I am supposed to accept an array of notes and add all, one by one to the Private Note of an Incident. I am able to do it just fine. What I also now want is to send back the array with the unique Threads.thread_id next to each note I received.

The XML response does not returns this ID. Any idea how this can be achieved?


Thanks,

Bipin

Version

May'14

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