getting an error while trying to connect through nusoap_client

Topic by Shreyas Pandhari

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Hi,

I am getting an error while trying to connect through nusoap_client. Error is:

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Test Error

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Fatal PHP error on line 25 of soap_on_incident_create\soap_on_incident_create:

Class 'RightNow\CPMObjectEventHandlers\soap_on_incident_create\nusoap_client' not found

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OK

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Below is the code snippet posted for your reference. The same code works from the customer portal pages but it is not working through custom process.

The path of nusoap library given is:

As per my understanding, the path mentioned above is a path of dev area that is why Custom Process which is deployed from Process Designer in agent desktop fails to get the reference of nusoap library. 

If anyone could please help to understand how to give the nusoap library path and where to instantiate the nusoap_client in custom process code.

Thanks,

Shreyas

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