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Get thread's author name in incident workspace

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Topic by Sophia Cai

I get a thread of a incident in add-in.

Incident = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
IThread thread = Incident.Threads[0];

And I want to get the author of this thread, if it is a thread created by agent.

However, thread.AcctID only returns the id of the agent. How can I get the name of this agent?

 

Thanks,

Sophia

                

 


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