Topic by Sophia Cai
I get a thread of a incident in add-in.
Incident = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
IThread thread = Incident.Threads[0];
And I want to get the author of this thread, if it is a thread created by agent.
However, thread.AcctID only returns the id of the agent. How can I get the name of this agent?
Thanks,
Sophia