Topic by Vern DeMille
I'm developing and AddIn and am having trouble getting it to work properly within the RightNow Client. It requires dependencies, so I've packaged it along the lines of MyAddIn.zip with MyAddIn.dll and three other dependencies. The .zip file uploads fine into the AddIn interface. At the moment of creation, I can assign it to profiles and it appears to behave.
However, after relaunching the client, it doesn't actually try to load the AddIn. When I try to re-enable it for my Profile, it gives the following popup:
"Failed to load server configuration properties.
Could not load file or assembly ..." and lists the standard .NET dependency locating error about my dependency dll.
Does anyone know why it appears to work first added to the manager, then fails consistently after? It works just fine as grouped dlls in the Dev folder location. I'm not really sure how to proceed. Any help would be appreciated. I am using Server Configuration Properties for the AddIn.