Topic by Bipin Mittal
Content
Hi All,
I have this requirement, and was hoping if I could get some help.
I have a web service call made from my incident workspace. On every successful call, a custom filed is updated with value Yes, and for every unsuccessful call, it is updated with No.
What I want at the end of the day is to get all the list of incidents that failed the Service Call. This is fine as I can have report with the custom field value set to No.
What I also want is to have something that would again trigger the Service Call again for all these incidents. May be a script or something which would have the list of failed incidents as input and would call the Service automatically for all these incidents.
Any help would be appreciated.
Thanks,
Bipin