Topic by George Goosen
Hi
I would like to find out if anyone has experienced or implemented a solution where RightNow raises an event to Oracle SOA EDN or a Message to a JMS queue.
We have a requirements where we have to "watch" a custom object for any insertions or changes. And based on that change we need to eventuate a webservice call to a 3rd System.
Currently, we are looking at 2 options
1) In RightNow whenever an action happens (in this scenario create new literature request), invoke webservice and send details
2) In RightNow save a record in a custom Object, From SOA poll custom object every 5 mins to check for changes.