Topic by Padma Priya
I am trying to create an Addin to be used in the Chat Workspace. I need to fetch contact details in this. Is there any way of getting the contact ID in the chat workspace when the chat is in progress. I am trying to get the Contact ID the following way :
IChat ch = (IChat)_recordContext.GetWorkspaceRecord(WorkspaceRecordType.Chat);
ContactID = ch.CId;
The issue here is The Contact ID is available only when the chat disconnects. Is there any other way of fetching the Contact info. Thanks in Advance!