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Want to create a mailer that I can send out to Dlists based on product/category

Topic by Nick Prodan

I need to be able to create mailers when there are problems observed on my platform to inform customers that there maybe an impact to service. Ideally I would like to do it by product but I don't have an issue creating and then choosing dlists. I know Right Now does it with their platform but I have not found a way to do it on my own. Below is a sample of the Right Now mailer;

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Oracle Cloud

Incident Notification

 

The following incident has been updated.

 

Incident Details

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Degraded

RightNow Cloud Service Degraded

Summary: The RightNow Cloud Service is experiencing performance issues in the Network tier.

Incident Number: 11395

Date of Incident: 20 Jun 2014
Approximate Start Time: 10:43 UTC
Approximate End Time: TBD


 

Service Details

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RightNow Cloud Service

Status: Degraded

Affected Services:
Web Self-Service - Degraded
Chat - Degraded
API - Degraded
Agent - Degraded

Affected Environments (Sites/Interfaces):
voltdelta (Interface) voltdelta.custhelp.com
voltdelta (Site)

 

Important: This is a system generated message. Do not reply to this message.
For further information regarding this issue, please log into VCIO, or contact Oracle RightNow Customer Care for any assistance required.

 
 
 

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